|| Print ||
|Tuesday, March 29, 2011|
By Corey Paul
Remember when Gov. John Kitzhaber told the state's business leaders that rural and metro Oregon must grow at the same pace? "Creating 15 jobs in Coos Bay," he said, "is the same as creating 500 jobs in Portland."
Well Coos Bay just landed 250 jobs, when First Call Resolution announced this week that it will open a call center downtown. It's welcome news in a county with a 12% unemployment rate. And, by the governor's metric, those 250 jobs are the equivalent of more than 8,300 jobs in Portland.
"That's going to have a wonderful impact on the vitality downtown," says Joyce Jansen, economic revitalization administrator for Coos Bay. The center will be at Anderson Avenue and Second Court Street, two blocks from the boardwalk.
Renovations have just begun, and it likely will begin operating by early fall with about 50 employees, says John Stadter, president and managing partner of the company. In a year or so, it will fill to 250, he says, as his two other centers did in Grant's Pass and Roseburg.
"I think we offer a pretty good reputation of doing what we say we are going to do as a company," he says, adding something of a pledge that First Call Resolution won't renege.
The company chose Coos Bay for several reasons, Stradter says: It's close to the Roseburg headquarters, he has high regard for a state business developer in the area and "the employee base there is just really strong." First Call Resolution's expansion marks the second time Stradter has opened a call center in Coos Bay. The first one came about 12 years ago when he was working as an operations manager for 800 Support. Now that center has a different owner, but it still employs hundreds.
Employees at the new center will field support calls for various industries, including health care, travel and wireless. Entry level jobs will start at $9 an hour with benefits, and a profit-sharing plan will be available to employees who stay two years. "Our intent is to be a complete, real employer, instead of just churning employees like a lot of call centers do," Stadter says.
When Jansen talked to Oregon Business, word hadn't yet spread around the town, but she anticipated excitement. "Anytime we get a new business, we kind of celebrate."
Corey Paul is an associate writer at Oregon Business.
Wednesday, May 27, 2015
PHOTOS BY JASON E. KAPLAN
Oregon Business celebrated the 100 Best Green Workplaces with an awards luncheon yesterday at the Nines Hotel in downtown Portland.
Thursday, June 18, 2015
While most categories of commercial real estate have performed well, one of the most robust has been apartment buildings.
Friday, May 22, 2015
BY AMY MILSHTEIN
Floor plans embrace the great wide open.
Friday, May 22, 2015
BY CHRIS NOBLE
The right sunglasses can protect your eyes and look cool at the same time. This being the 21st century, select shades are socially conscious, too. Portland brand Shwood uses wood and other natural materials and manufactures locally. Founded by Ann Sacks, the brand Fetch dedicates a portion of its profits to animal welfare. But whether you choose classic tortiseshell or aviator chic, please, shed the sunglasses when you walk in the door — and, of course, at night.
Monday, June 22, 2015
The Clean Fuels/gas tax trade off will go down in history as another disjointed, on-again off-again approach to city and state lawmaking.
Tuesday, June 09, 2015
The technology at the center of Oregon’s road usage fee reform.
Wednesday, June 10, 2015
Jeff Lang and his wife Rae used to dole out campaign checks like candy. “We were like alcoholics,” Lang says. ”We couldn’t just give a little.”
|100 Best Green Workplaces in Oregon|
|The Green Paradox|
|Up in the Air|
|Credit Unions Perspective|
|Queen of Resilience|
|Price of crude oil declines|
|OSU tabs new dean of business college|
|Burt's Bees founder dies|
|Greece votes no|
|Did airlines collude to keep fares high?|
|Citigroup analyst thinks Puma should sell|
|OSU researchers examine warm-water mass|
Tonkon Torp helps seed sustainability at Gunderson.
Bend energy leader brings passion for efficiency and renewable energy to the nonprofit.