|| Print ||
|Tuesday, March 29, 2011|
By Corey Paul
Remember when Gov. John Kitzhaber told the state's business leaders that rural and metro Oregon must grow at the same pace? "Creating 15 jobs in Coos Bay," he said, "is the same as creating 500 jobs in Portland."
Well Coos Bay just landed 250 jobs, when First Call Resolution announced this week that it will open a call center downtown. It's welcome news in a county with a 12% unemployment rate. And, by the governor's metric, those 250 jobs are the equivalent of more than 8,300 jobs in Portland.
"That's going to have a wonderful impact on the vitality downtown," says Joyce Jansen, economic revitalization administrator for Coos Bay. The center will be at Anderson Avenue and Second Court Street, two blocks from the boardwalk.
Renovations have just begun, and it likely will begin operating by early fall with about 50 employees, says John Stadter, president and managing partner of the company. In a year or so, it will fill to 250, he says, as his two other centers did in Grant's Pass and Roseburg.
"I think we offer a pretty good reputation of doing what we say we are going to do as a company," he says, adding something of a pledge that First Call Resolution won't renege.
The company chose Coos Bay for several reasons, Stradter says: It's close to the Roseburg headquarters, he has high regard for a state business developer in the area and "the employee base there is just really strong." First Call Resolution's expansion marks the second time Stradter has opened a call center in Coos Bay. The first one came about 12 years ago when he was working as an operations manager for 800 Support. Now that center has a different owner, but it still employs hundreds.
Employees at the new center will field support calls for various industries, including health care, travel and wireless. Entry level jobs will start at $9 an hour with benefits, and a profit-sharing plan will be available to employees who stay two years. "Our intent is to be a complete, real employer, instead of just churning employees like a lot of call centers do," Stadter says.
When Jansen talked to Oregon Business, word hadn't yet spread around the town, but she anticipated excitement. "Anytime we get a new business, we kind of celebrate."
Corey Paul is an associate writer at Oregon Business.
Wednesday, June 17, 2015
Wednesday, July 15, 2015
Oregon's roads are crumbling, and revenues from state and local gas taxes are not sufficient to pay for improvements. We asked readers if the private sector should help fund transportation maintenance and repairs. Research partner CFM Strategic Communications conducted the poll of 366 readers in February.
"I feel private enterprises are capable of operating at a higher efficiency than state government."
"This has been used in Oregon since the mid-1800s. It is not a new financing method. This form of financing may help Oregon close its infrastructure deficit by leveraging funds."
Thursday, June 18, 2015
While most categories of commercial real estate have performed well, one of the most robust has been apartment buildings.
Monday, July 06, 2015
Picking a business partner is not much different than choosing a spouse or life partner, and the business break-up can be as heart-wrenching and costly as divorce.
Friday, July 10, 2015
BY LINDA BAKER
Market of Choice is on a tear. In 2012 the 35-year-old Eugene-based grocery chain opened a central kitchen/distribution center in its hometown. The market opened a third Portland store in the Cedar Mill neighborhood this year; a Bend outpost broke ground in March. A fourth Portland location is slated for the inner southeast “LOCA” development, a mixed-use project featuring condos and retail. Revenues in 2014 were $175 million, a double-digit increase over 2013. CEO Rick Wright discusses growth, market trends and how he keeps new “foodie” grocery clerks happy.
Monday, July 13, 2015
BY KIM MOORE
A conversation with Greg Lambert, president of Mid Oregon Personnel Services.
Monday, July 13, 2015
BY KIM MOORE
Revenues in Oregon's private, for profit sector maintained solid growth as the economy continued to rebound.
|10 Innovators in Rural Health|
|The Private 150: From Strength to Strength|
|Flattery with Numbers|
|Farm in a Box|
|Preserving the Legacy|
|Downtime with Debra Ringold|
|Study supports Uber's drunk-driving claims|
|Is Twitter a takeover target?|
|Washington to add 7 cents to gas tax|
|Wages, benefits grow at slowest pace in 33 years |
|Amazon earns $92M in profit|
|Under Armour bests Q2 earnings expectations|
|More than a hundred passengers forced to stay overnight at PDX|
A look back at the shifting sands of Portland’s growth and development.