Unitus Community Credit Union, a Portland-based credit union with more than 80,000 members, has announced the addition of Brian Alfano as Vice President of Member Services. Alfano will provide strategic leadership over Unitus’ member experience to ensure consistency across delivery channels, including branch operations, member support, and products and services.
Alfano is a former vice president with Umpqua Bank and brings extensive financial industry experience to Unitus, including a focus on technological innovation to transform and enhance the consumer banking experience.
“Brian is a proven leader, with a strong focus on the consumer experience and expertise in bringing innovative financial products and services to market,” said Unitus President and CEO Patricia Smith. “Unitus is committed to strengthening the Unitus member experience through a variety of platforms. We are delighted that Brian has joined our team.”
Alfano is a long-time Portland resident and received his B.S. in Economics from the University of Oregon. An active member of the local community, Alfano serves as president of Venture Portland and was instrumental in their name change from the Alliance of Portland Neighborhood Business Associations. He currently serves on the Portland Neighborhood Economic Development Committee and is a board member of REAP, Inc., a local nonprofit committed to helping underserved students graduate from high school.
“Unitus has an outstanding culture of service and innovation and a strong commitment to the local communities it serves. I look forward to contributing my skills and experience in service to our members,” said Alfano.