Hannah the Pet Society at the Clackamas Town Center is the first store of a planned rollout across the country where customers can rent a pet.
For a monthly fee, they receive food and veterinarian care, as well as the option to return the animal.
The vision is Scott Campbell’s. The richest Oregonian you’ve probably never heard of, Campbell is a veterinarian who built the largest chain of vet clinics in the world. When he sold his Banfield Pet Hospitals in 2007, the company was pulling in more than $400 million a year.
Customers have filed two complaints against the company with the Better Business Bureau (Hannah has an F grade), and one with the state attorney general’s office. Some complain of slick sales staff misquoting actual costs and dodging tough questions. Others say they’ve had a hard time getting their money back.
Read more at Willamette Week.