Portland Trail Blazers president Chris McGowan brought numerous business operations changes in his first 13 months on the job.
The front office has been heavily overhauled. The business office's numbers-crunching analytics staff has been beefed up, helping drive decision-making on ticket pricing, among other things. Multiple websites were eliminated and recast into one. The Blazers' smartphone app, launched last year but never fully operational, was scrapped in favor of another that actually works. And the organization hired a new food-services partner, which brought four local food vendors into the arena.
Above all, McGowan's brief tenure may be assessed for accomplishing a task that had eluded previous team presidents: selling the naming rights to Blazers' arena.
Read more at OregonLive.com.