Cover Oregon hand sorts 7,300 paper applications

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Friday, November 01, 2013

Cover Oregon has turned to old-fashioned paper applications due to glitches in the new online insurance marketplace.

The paper application is 20 pages long and asks for everything from the names and the number of people in your household, to pension contributions and alimony payments.

Cover Oregon spokeswoman, Amy Fauver, says applicants who want to take the paper route, need to fill out the form and send it back.

“And then we do an eligibility determination in-house, on their behalf,” she said.

That means Cover Oregon staff comb through documents to find out whether someone is eligible for a tax break, or for the Oregon Health Plan.

Read more at OPB.

 

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Guest
0 #1 Commercials Were Predictive of QualityGuest 2013-11-01 18:20:59
Anyone who watched the inane commercials or the ridiculously cartoonish billboards had to wonder about the quality of this process, not to mention fears about the fate of their health with such a group of airheads in charge.

The early billboards made NO reference to Cover Oregon's function. As someone in the medical field I knew what it was about but those who might NEED coverage would glean little from the childish drawings of trees and some big round thing...not sure what that represented. Further there was no website or phone number listed. What was the point? Oh and the commercials.... perfect example of why those bumper stickers that say "Keep Portland Weird" are not a joke. They mean it.

I understand NO ONE has actually signed up through the exchanges and the vast majority of inquiries are for MEDICAID...free health care! That's going to help cover all the uninsured right?

Obamacare was ill conceived, a "solution" in search of a problem. Sadly Mrs Peloi's statement has come true. Now we know what's in it!
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There’s a fascinating article in the December issue of the Harvard Business Review about a profound power shift taking place in business and society. It’s a long read, but the gist revolves around the tension between “old power” and “new power” as a driver of transformation. Here’s an excerpt:

Old power works like a currency. It is held by few. Once gained, it is jealously guarded, and the powerful have a substantial store of it to spend. It is closed, inaccessible, and leader-driven. It downloads, and it captures.

New power operates differently, like a current. It is made by many. It is open, participatory, and peer-driven. It uploads, and it distributes. Like water or electricity, it’s most forceful when it surges. The goal with new power is not to hoard it but to channel it.

The authors, Henry Timms and Jeremy Heimans, don’t necessarily favor one form of power over another but merely outline how power is transitioning, and how companies can take advantage of these changes to strengthen their positions in the marketplace. 

Our Powerbook issue might be viewed as a case study in the new-power transition. This annual book of lists provides information on leading businesses, nonprofits and universities in the state. Most of the featured companies are entrenched power players now pursuing more flexible and less hierarchical approaches to doing business. Law firms, for example, are adopting new technologies and fee structures to make legal services more accessible and affordable.

This month we also take a look at a controversial new U.S. Securities and Exchange Commission rule requiring public companies to disclose the median pay of workers, as well as the ratio between CEO and median-worker pay. 

Part of the 2010 Dodd-Frank financial reform law, the rule will compel public companies to be more open about employee compensation, with the assumption that greater transparency will improve corporate performance and, perhaps, help address one of the major challenges of our time: income inequality.

New power is not only about strategy and tactics, the Harvard Business Review authors say. “The ultimate questions are ethical. The big question is whether new power can genuinely serve the common good and confront society’s most intractable problems.”

That sounds like a call to arms. Or a New Year’s resolution. Old power or new, the goals are the same: to be a force for positive change in the world. Happy 2015!

— Linda


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