Home Must Reads Xerox closing Oregon call centers, cutting 285 jobs

Xerox closing Oregon call centers, cutting 285 jobs

| Print |  Email
Must Reads
Thursday, May 02, 2013

Xerox plans to close call centers in Coos Bay and North Bend, cutting 285 jobs.

Bill McKee is a spokesman for Xerox. He says since his company acquired Affiliated Computer Services two years ago, Xerox has shifted toward providing customer support to that company’s clients. He says one of those clients is influenced the decision on the South Coast call centers.

"In this case, our client has made a business strategy decision to change the way they deliver customer care – and that has impacted our operations. So we have made the very difficult decision to close the Coos Bay and North Bend customer care centers. This affects approximately 300 people," he said.

Read more at OPB.

{biztweet}xerox call center{/biztweet}

 

More Articles

Launch

October 2014
Thursday, September 25, 2014
BY JESSICA RIDGWAY

October's Launch article features Soul Kitchen, Easy Company and Slick's Big Time BBQ.


Read more...

100 Best Nonprofits to Work for in Oregon [VIDEO]

News
Thursday, October 02, 2014

Screen shot 2014-10-02 at 11.17.21 AMMore than 5,500 employees from 180 organizations throughout the state participated in the 100 Best Nonprofits to Work for in Oregon project.


Read more...

Podcast: Turn Things Around with David Marquet

Contributed Blogs
Friday, October 17, 2014
davidmarquet thumbBY TOM COX | OB BLOGGER

How can you move from a command-and-control leadership model to one of true empowerment and accountability? David Marquet did, and he took notes along the way.


Read more...

Video: The 100 Best Survey

News
Thursday, August 28, 2014

100-best-logo-2015 500pxw-1OB Research Editor Kim Moore shares some pointers about the 100 Best Companies to Work For survey.


Read more...

Fork & Bottle

October 2014
Thursday, September 25, 2014

National media can’t get enough of Oregon’s pinot noir, artisan-food purveyors and lively, independent film scene.


Read more...

Measure 91: What Oregon Businesses Need to Know

Contributed Blogs
Wednesday, October 15, 2014
91 thumbBY DIANE BUISMAN

Some common misconceptions employers have about marijuana.


Read more...

Shipping News

September 2014
Tuesday, August 26, 2014
BY JENNIFER MARGULIS

In 2012 The Dalles, a city of some 14,400 located 75 miles east of Portland and often seen as the poor cousin to adjacent Hood River, completed a massive project to revitalize its dock.


Read more...
Oregon Business magazinetitle-sponsored-links-02
SPONSORED LINKS