|| Print ||
|Friday, June 14, 2013|
BY TOM COX | BIZ TIPS CONTRIBUTOR
I was recently asked, how much do people lie to their bosses and what can be done about it?
I covered some of this in “Why the Boss is Always Wrong.”
I’m a coach to CEOs and the CEO of a startup.
Lying to the boss happens constantly across organizations.
The one universal constant about lying: people do it to ‘manage’ or manipulate the boss’ reactions.
If you want to know what people are lying to you about, that’s easy. Just ask people what you react to the most negatively.
Blow up about bad customer service? Customer service problems will be hidden from you.
Shame people publicly about losing a sale? Elaborate stories will be invented to deflect your wrath.
That’s 75% of lying to the boss. The other 25% comes from people who got conditioned by some prior boss (or parent or teacher) to hide bad news, and they’re projecting that onto you.
You can overcome it, with time and patience. Here are your steps, with tips for getting your head straight:
Summary — if you’re lied to a little, it’s par for the course. Over time and with patience, you’ll train your people to quickly and easily tell you the truth.
If you’re lied to a lot, and you’re the CEO, then at some level you’re creating it.
Tom Cox is a Beaverton consultant, author and speaker. He coaches CEOs on how to boost performance by building workplace trust.
Real Time - Oregon Business
Tweets by @OregonBusiness
|The 100 Best Companies to Work For in Oregon|
|Help Wanted: Poached Jobs aids restaurateurs |
|How Oregon will survive the loss of Hanjin|
|On the Brink|
|Thy neighbor's house|
|How a Utah-based essential oils company cornered the Oregon market|
|Green Rush: Cashing in on legal marijuana|
|Bill Gates leads Forbes' richest people list|
|Oil continues to gain on supply risks|
|With AmEx out, Costco turns to Visa, Citi|
|California gas prices spike|
|SeaWorld aims to alter marketing strategy|
|Herbalife stock falls after forecast cut|
|Target reports $2.6B loss in 4Q after closing Canadian holdings|
Generations of students and graduates have been plagued by the question: What is my true calling in life? Four alumni from Corban University’s Hoff School of Business who graduated in different decades say the school helped them find the answer by giving them a practical, well-rounded education.
It’s happening whether anyone’s ready or not. Businesses here in Oregon and across the U.S. are already experiencing the effects of the largest generational shift in recent history, and these changing tides will impact every level of the workplace — from a company’s executive leadership to its cultural core.
Success stories spotlight meaningful career opportunities in Oregon's diverse and lucrative tourism industry.
Local businesses interested in offering retail items, food and beverage, or passenger services at Portland International Airport are invited to attend one of two meetings on March 17.
The Firm was recognized for the strength of its case matters during 2014, including precedents set or verdicts with notable high dollar amounts at stake.
The Oregon Chapter of the Society for Marketing Professional Services, will be hosting it’s Annual Dinner and Keynote event on March 12, 2015. The evening promises to be memorable, with this years Keynote, Christine McKinley.