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Making pay-for-performance plans pay off

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Tuesday, September 20, 2011

imo-blogPay for performance systems are easy to get wrong — encouraging the wrong behaviors while creating uncertainty and resentment. Here are four steps to getting them right, developed with the input of turnaround CEO Bob Papes.

 

The customer is always right — and talkative

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Tuesday, September 13, 2011

imo-blogCustomer’s expectations are at an all-time high and for a lot of people and a lot of companies, it is frightening.  For years businesses have been able to get by treating people mediocre and still making the deal.  They were able to hold a high gross profit all while having a low customer satisfaction number.  Well not anymore.

 

Create trust with the humble job description

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Thursday, September 08, 2011
imo-blogThe CEO should be first in line to push for accurate, public job descriptions. When a team member is doing exactly what she should do, and everyone can tell she’s exceeding expectations, and then she gets promoted, that promotion creates a sense of satisfaction for everyone.
 

The danger of structural unemployment

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Wednesday, September 07, 2011

imo-blogPoliticians are going to great lengths to avoid talking about the real effect of structural unemployment that we are now facing. This oblivious attitude, this constant pointing to the sliver of sunlight on dark and dreary days, is not only wishful thinking but destructive.

 

Flailing newspaper economy takes experience down with it

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Thursday, September 01, 2011

imo-blogOSU economist Patrick Emerson bemoans the "children's crusade" at the Oregonian newspaper, and the failing newspaper economy that has pushed the state's largest daily into hiring cheaper, younger reporters while letting veterans go.

 

Creating jobs without increasing the deficit

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Wednesday, August 31, 2011
imo-blogOregon economist Mark Thoma says we should ask the wealthy to finance job creation programs, reasoning that it's not as powerful as deficit spending, but it's better than nothing at all.
 

Conerly forecasts moderate economic growth

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Tuesday, August 30, 2011

imo-blogOregon economist Bill Conerly gives his revised economic forecast, now going through 2013, predicting moderate growth in most of the forecast horizon and an acceleration to somewhat stronger growth near the end of this year and the beginning of next.

 

Can Apple still be Apple after Jobs?

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Thursday, August 25, 2011

imo-blogNobody, not even Steve Jobs, can say for sure whether Apple can still be Apple without him at the helm. There are three reasons that it might — and one big reason that it might not —according to David Pogue, the New York Times' technology writer.

 

Baseball vs. soccer: Portland got it right

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Wednesday, August 24, 2011

imo-blogIn the tale of two stadiums in New Jersey — a $34 million dollar stadium built for minor league baseball 13 years ago that is a complete flop, and the new Red Bulls Arena that's a big success — Oregon economist Patrick Emerson says there is evidence that Portland, in its own struggle with the baseball vs. soccer question, got it right.

 
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