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Is this employee right?

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Wednesday, August 13, 2014
081314 thumb employeefeelingsBY TOM COX | OB BLOGGER

When I say, “Your Employee is Always Right,” I do not mean “right about the facts,” but rather “right about how they feel” and “right about how they want to be led.”

 

Community colleges and sustainability

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Thursday, July 31, 2014
sustainabilityBY MARY SPILDE | OB GUEST CONTRIBUTOR

Faced with the aftermath of the “great recession,” increasing concern about the environment and dwindling family wage jobs, we have some very important choices to make about our future.

 

Risks & rewards of owning triple net investments

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Thursday, July 24, 2014
NNNinvestmentBY CLIFF HOCKLEY | OB GUEST CONTRIBUTOR

With the increasing retirements of Baby Boomers, a massive real estate shift has created a significant increase in demand for NNN properties. The result? Increased demand has triggered higher prices and lower yields.

 

Who said we should sell in May?

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Friday, July 18, 2014
BullMarketBY JASON NORRIS | OB GUEST CONTRIBUTOR

Back in May, we shared a common Wall Street quote about investing, “Sell in May and go away.” Fast forward to July and the most common question we have been getting from clients is, “When is the market pullback going to occur?”

 

Interview: Dr. Mark Goulston

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Thursday, July 10, 2014
JustListenBY TOM COX | OB BLOGGER

Tom Cox interviews Dr. Mark Goulston, author of Just Listen, Discover the Secret to Getting Through to Absolutely Anyone.

 

Attack of the Robin Sages

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Monday, July 07, 2014
070714 thumb linkedinfakesBY TOM COX | OB BLOGGER

Named after the 2010 experiment by Thomas Ryan, "Robin Sages" are fake social media profiles designed to encourage linking and divulging valuable information.

 

The role of higher education as K-12 underperforms

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Friday, May 30, 2014
ThumbChalkboardBY DEBRA RINGOLD | OB GUEST CONTRIBUTOR

Since 1970 the performance of our public education system has steadily deteriorated.

 

How communication styles can sabotage your work

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Friday, May 23, 2014
052314 thumb commsBY TOM COX | OB BLOGGER

There are very different learning and communication styles. We all need to take charge of helping our bosses and peers get along with us better, and a first step is in knowing your own work style along these seven dimensions.

 

Building a better customer experience

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Friday, May 09, 2014

BY TOM COX | OB BLOGGER

050914 thumb coxTo give customers better experiences, business owners need to understand the stories customers tell themselves about interacting with a given company.

 
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