The business owner or CEO is the inevitable recipient of problems, complaints, and suggestions. The tide of them can feel overwhelming. Here’s the three-stage “Listen – Redirect – Empower” formula Tom Cox teaches to CEOs (and managers) on how to handle complaints and suggestions most effectively.
Thanks to current high beef prices, regional management practices, relatively temperate weather and potatoes, Oregon’s beef producers stand to gain from the national drought.
Should you be a ‘big picture’ leader or should you ‘sweat the small stuff’? The best leaders do both — the real trick is to swap between the two regularly, without allowing yourself to become fooled.
By never caring how they look, the best executives end up looking great — looking like someone who gets results. (Women are much better than men in this area.) Leadership expert Tom Cox explains.
Steve was on the brink of being fired. At best, he would be stripped of his coveted management role and revert to being a staffer — as he had been for over a decade. It wasn’t clear if he would ever get another shot at promotion. And it was my job to save him. The diagnosis was easy — Steve was ungrateful. And ungrateful bosses create bad performance.
When done correctly, internships present an awesome way to get traction on important goals with little effort, while sounding out a potential future hire. Sadly, most internships are not used correctly by the employer. Here are four steps to doing it right.
Few things differentiate you more than the way you make other people feel when they interact with you. Many top CEOs and politicians make a point of writing personal notes to people who have done them favors.
Good meetings are the nerve centers of a good organization. Here are the three meetings every organization should have – and how to make yours better, according to leadership coach Tom Cox.
Remember that other people are motivated, not by your values, but by their values. Respect other people’s behavior and decisions as being illustrations of their values. Once you stop judging and condemning, and start respecting and listening, you’ll be far more effective, says leadership expert Tom Cox.