Contributed Blogs

On being firm

BY TOM COX | BIZ TIPS CONTRIBUTOR

06.07.13 Thumbnail FirmBossIt’s better to be consistent than to be fair. Especially if “fair” means some agonizing custom decision that’s decided at laboriously and at great length from first principles every time.

 

 

Why your employee is always right

BY TOM COX | BIZ TIPS CONTRIBUTOR

03.29.13 Thumbnail PidgeonI learned a lot about humans from studying pigeons. It was 1985 and I worked at Professor Israel Goldiamond’s behaviorism lab at the University of Chicago. (And yes, pigeons are a lot different from people.) The biggest thing Professor G. taught me was, “the organism is always right.”

When is anger OK in the workplace?

BY TOM COX | BIZ TIPS CONTRIBUTOR

03.20.13 Thumbnail AngerWhen is anger okay in the work place? Never.

Expressing or ‘acting out’ anger is different from feeling anger. I can feel anger without having to share it. And I can express my anger in a responsible way that is not denial, is not ‘stuffing’ it, and also doesn’t make someone else wrong or scared.

Keep a thin skin

BY TOM COX | BIZ TIPS CONTRIBUTOR

03.05.13 Thumbnail BossLeaders shouldn’t be “thick skinned” — not if that means shrugging off negative feedback that might actually be correct. Leaders need to be emotionally resilient, unattached to outcomes, and assume positive intent.

 

Strategic execution- outside the core

BY TOM COX | BIZ TIPS CONTRIBUTOR

02.25.13 Thumbnail CoreWhen I work with senior teams, they share a common bias across firms and industries — they over-value the uniqueness of their industry, firm, or niche, and they over-value innovative changes in their self-identified Core Business. And they fail to put appropriate focus on off-the-shelf innovations available in the non-core processes.

Start benchmarking in five minutes

BY TOM COX | BIZ TIPS CONTRIBUTOR

02.08.13 Thumbnail BenchmarkThe hardest part of starting to track your performance is to just start. So, just start quick and dirty. It’s worth it — you’ll dramatically boost your odds of achieving your goals by spending 5 minutes setting up benchmarks.
 

Strategic execution- please stop innovating

BY TOM COX | BIZ TIPS CONTRIBUTOR

02.01.13 Blog WagonWheelWant more real breakthroughs faster in your firm or department? Here’s an easy way: stop “innovating” so much.

 
 

Four keys to successful small business blogging and social media

BY TY KIISEL | BIZ TIPS CONTRIBUTOR

01.25.13 Thumbnail SocialMediaShould small business owners consider blogging and social media to promote their businesses? Yes—and maybe, provided you do it right. 


 

How to form a strategic advisory board

01.23.13 Thumbnail AdviceWhat can a private company do, to harness the kind of intellectual firepower that most of us can’t even access in our wildest dreams? Recruit an Advisory Board.