|| Print ||
|Thursday, July 10, 2014|
BY TOM COX | OB BLOGGER
Dr. Mark Goulston, one of my favorite authors and interviewees, returns to Tom on Leadership. We address:
1. Why is listening so important to getting people to do what you want them to do?
2. What does a person feel when they have been listened to?
3. Why is it that so many people know and have been told how important listening is and yet don't do a very good job of it?
Dr. Goulston is the author of the international best selling book, “Just Listen” Discover the Secret to Getting Through to Absolutely Anyone. Dr. Goulston and his book was also a PBS special entitled “Just Listen with Dr. Mark Goulston.” His next book, REAL INFLUENCE: Persuade Without Pushing and Gain Without Giving In, is co-authored with Dr. John Ullment. "Real Influence" was the lead book for the American Management Association in January, 2013 and focuses on influencing people in a post-selling world.
Tom Cox blogs and podcasts on leadership for Oregon Business.
|The Love Boat|
|The Food Pod Grows Up|
|The High Road|
|Tinker, Tailor, Portland Maker|
|The Shift to Community Health Care|
|The Harder They Fall|
|Senate Finance Committee scrutinizes museum tax status|
|IAAF president steps down from position with Nike|
|Another chapter to the Bezos/Musk space race story|
|Thanksgiving travel: Fuel costs low, terrorism anxiety high|
|Costco chicken salad linked to E. coli case in Washington|
|Nestle comes clean about benefitting from slave labor|
|Enormous drugmaker emerges from Pfizer, Allergan deal|
Advances in technology are reshaping the health care landscape. For patients, technologies such as 3D printing and advanced genomics are offering bold new treatment options for life-threatening illnesses and injuries. However, technology is not only revolutionizing patient care; it is also transforming the way health care administrators optimize resources, streamline processes, and improve patient and employee satisfaction.
Economic diversity has proven a smart strategy for the Port of Hood River. How can other Oregon communities replicate the model?
Phone, Internet needs of small community school districts earn attention of top-five telecom provider.
Learn about MBA options, including online and Saturday programs.
Health insurer expects new customer-friendly waterfront location to open by April.
The Salem Convention Center has capped its tenth anniversary year by earning the prestigious “Best of the Best 2015” award from NW Meetings & Events magazine. Selected as the Best Convention/Conference Venue in Oregon by meeting and event planners from Alaska, British Columbia, Idaho, Oregon and Washington, the Salem Convention Center ranked above the Oregon Convention Center and the Portland Art Museum.