Blogs

How to listen to complaints as a CEO

07.13.12 Thumbmail TomCoxThe business owner or CEO is the inevitable recipient of problems, complaints, and suggestions. The tide of them can feel overwhelming. Here’s the three-stage “Listen – Redirect – Empower” formula Tom Cox teaches to CEOs (and managers) on how to handle complaints and suggestions most effectively.

Oregon beef industry weathers rising costs

07.11.12 Thumbmail CattleThanks to current high beef prices, regional management practices, relatively temperate weather and potatoes, Oregon’s beef producers stand to gain from the national drought.

Oregon and the health care ruling

06.28.12 SupremeCourt ThumbnailToday’s ruling by the Supreme Court that left standing the basic provisions of the Obama Administration’s health care overhaul also put the spotlight on Gov. John Kitzhaber and Oregon's own health care reform efforts.

Getting in — and out — of the weeds

06.28.12 Weeds ThumbnailShould you be a ‘big picture’ leader or should you ‘sweat the small stuff’?  The best leaders do both — the real trick is to swap between the two regularly, without allowing yourself to become fooled.

Bike insurance enters the market

06.21.12 Cyclist ThumbnailTwo new insurance plans indicate demand for products that provide liability, theft and accident coverage for cyclists.

How to ask for help

06.21.12 Help ThumbnailBy never caring how they look, the best executives end up looking great — looking like someone who gets results.  (Women are much better than men in this area.) Leadership expert Tom Cox explains.

What's really behind high gas prices?

PumpingGas BlogHigh gas prices have been in the news constantly this spring. For weeks, as Oregon has experienced soaring gas prices, the blogosphere has been awash in claims that refineries are fixing prices. Turns out, the paranoid among us could be right.

How to be grateful

imo-blogSteve was on the brink of being fired. At best, he would be stripped of his coveted management role and revert to being a staffer — as he had been for over a decade. It wasn’t clear if he would ever get another shot at promotion. And it was my job to save him. The diagnosis was easy — Steve was ungrateful. And ungrateful bosses create bad performance.

Changes afoot for education governance, funding

06.07.12 EducationCostBlog ThumbnailA flurry of activity in K-12 and post-secondary education prompts musings on new and existing education funding models.