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|Articles - April 2011|
|Wednesday, March 23, 2011|
It’s tax time again, unless you happen to be one of the thousands of Oregonians who don’t pay taxes.
The most recent in-depth study of the state’s tax collection systems (conducted in 2009 and based on 2006 collections) found an estimated $1.25 billion annual gap between the amount owed and the amount paid. That translates to an 18% failure rate, in a state that relies heavily on income taxes to fund services because of the lack of a sales tax — and where under-the-table service providers have been known to thrive by undercutting taxpaying competitors. By comparison, California’s tax gap rate is estimated to be 11%.
A Secretary of State’s office audit released in August 2010 identified 66,000 obvious scofflaws who filed federal tax returns but blew off state taxes without getting caught. The audit criticized the Oregon Department of Revenue (DOR) for relying on “cumbersome and limited” technology, missing opportunities due to non-comprehensive systems and failing to act in a timely manner.
DOR director Elizabeth Harchenko, a 36-year veteran of the department who recently announced her impending retirement, says her team has responded by setting tight deadlines for contacting taxpayers, setting up a phone system to avoid phone tag, increasing the percentage of employees who work on collections, sharing more information with other state agencies and working with more private companies that specialize in financial data. The Legislature authorized 35 new staff hires two years ago to focus on collections, and Harchenko says those employees brought in $38.5 million in owed revenue.
But there’s only so much you can do with outdated technology that’s a mish-mash of systems. “We have 70-80 big systems and about 220-250 little ones developed over time but not strategically,” says Harchenko. The largest system, to track accounting, is also the oldest, developed in the late 1980s. “Do you remember gray screens with green flashing digits? That’s what our staff are working with.”
Harchenko and her team recently prepared a request for proposals for a “massive technology upgrade” over three to five years, at an estimated cost of $100 million. “We would see a huge increase in productivity,” she says. “The system would pay for itself pretty quickly… We can’t continue to do things the way we’ve done them.”
Monday, July 13, 2015
BY CHRIS NOBLE
Whether you're stepping out to work or onto the track, Pacific Northwest shoe companies have you covered.
Friday, July 17, 2015
Photographer Jason Kaplan takes a look at Murray's Pharmacy in Heppner. The family owned business is run by John and Ann Murray, who were featured in our July/August cover story: 10 Innovators in Rural Health Care.
Thursday, June 25, 2015
An international architecture firm known for its design of the National September 11 Memorial Museum Pavilion in New York unveiled its plan this week for a modern indoor/outdoor food market at the foot of the Morrison Bridge in downtown Portland.
Friday, July 10, 2015
BY GREGG MORRIS
Rita Hansen aims to scale natural gas vehicle innovation.
Monday, August 03, 2015
BY JASON E. KAPLAN | STAFF PHOTOGRAPHER
You may have noticed the photos of our rural health innovators departed from the typical Oregon Business aesthetic.
Monday, July 13, 2015
BY KIM MOORE
Revenues in Oregon's private, for profit sector maintained solid growth as the economy continued to rebound.
Wednesday, June 24, 2015
One year after he was appointed chair of the Portland Development Commission, Tom Kelly talks about PDC's longevity, Neil Kelly's comeback and his new role as Portlandia's landlord.
|10 Innovators in Rural Health|
|The Private 150: From Strength to Strength|
|Flattery with Numbers|
|Farm in a Box|
|Preserving the Legacy|
|Downtime with Debra Ringold|
|Study supports Uber's drunk-driving claims|
|Is Twitter a takeover target?|
|Washington to add 7 cents to gas tax|
|Wages, benefits grow at slowest pace in 33 years |
|Amazon earns $92M in profit|
|Under Armour bests Q2 earnings expectations|
|More than a hundred passengers forced to stay overnight at PDX|
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