|| Print ||
|Articles - March 2011|
|Tuesday, March 01, 2011|
Page 2 of 7
BY JON BELL
But the founder and president of RUBY RECEPTIONISTS (NO. 2 BEST MEDIUM COMPANY), a virtual answering service in Portland with more than 1,000 business clients across the nation, says that core values like “foster happiness” and “practice wowism” truly permeate her company, leading to satisfied clients and smiling employees.
“People who like making people’s days do a great job here,” says Nelson, who started Ruby in 2003 as one of its three original receptionists.
The receptionists at Ruby — there are 40 now, as well as 20 other employees — pride themselves on their mix of professionalism and good cheer. It’s a blend that helps drive the company and make it a good place to work. The average Ruby receptionist makes about $14 an hour, gets health benefits at 32 hours and, new last year, can participate in the company’s 401(k) plan.
The relatively young staff, many of whom are involved in bands or films or other creative side projects, also have opportunities to grow professionally and personally within Ruby. And three years ago when employee morale seemed to sag, Nelson zeroed in on staffing shortages as the main culprit. The company has since stayed on top of its hiring needs, which has helped drive average employee longevity up from 275 days to 521.
Nelson is also a big believer in celebrating her company’s success with those who help make it happen. For Ruby Receptionists, which doubled its revenues in 2010 to $3.9 million, it means company parties that Nelson herself calls legendary.
“I think you really want to create an environment where employees feel rewarded and treated well,” she says, “one where, if it ever did get hard for us, our staff would be right there with us.”
Thursday, September 25, 2014
BY KIM MOORE
University and college tuition fees have been rising for more than a decade, while state funds for higher education have steadily declined.
Friday, September 26, 2014
BY JASON NORRIS | GUEST BLOGGER
This post focuses on the recent release of the new Apple iPhone as well as Alibaba's IPO, the largest U.S. IPO in history.
Wednesday, August 13, 2014
BY TOM COX | OB BLOGGER
When I say, “Your Employee is Always Right,” I do not mean “right about the facts,” but rather “right about how they feel” and “right about how they want to be led.”
Thursday, September 25, 2014
Nick Herinckx, CEO of Obility, and Jake Weatherly, CEO of SheerID, share what they've been reading.
Tuesday, August 26, 2014
BY VIVIAN MCINERNY
Craft beer comes to Mount Angel.
Wednesday, August 27, 2014
Tom Cox interviews Pete Friedes, author of "The 2R Manager," about becoming a Best Boss.
Wednesday, August 06, 2014
BY LINDA BAKER | OB EDITOR
Portland startup Green Endeavor strikes gold, inking a partnership with Underwriters Laboratories, an Illinois-based consulting and certification company with offices in 46 countries.
|A Good Leap Forward|
|Fast Food Slows Down|
|A Taste of Heaven|
|Tight and Loose|
|Startup or Grow Up?|
|U.S. private payrolls increase|
|U.S. construction spending declines in August|
|Johnson & Johnson to acquire Alios BioPharma|
|JAB Holding to buy Einstein Noah|
|DreamWorks Animation may have a Japanese suitor|
|Yahoo, AOL propose merger|
|Cadillac brand to rename its vehicles|
Is your business ready to join us in the call for action? This opening panel includes Oregon businesses who will discuss why they signed the Oregon Climate Declaration, the investments they are making to reduce carbon emissions, and how their actions are affecting their companies.
Get ready for two days of special events produced with the EPA, Portland Timbers and ISOS before and after the GoGreen Conference on October 16.
Bank of America partners with nonprofits to create opportunities for women and drive economic growth.
How one Portland startup tracks devices around the world, making the Internet a safer place for businesses and consumers.
First Call Resolution targets employee well-being and client satisfaction.
The Oregon Entrepreneurs Network (OEN) is pleased to announce 12 finalists—from a record number of 67 nominees—for the 2014 OEN Tom Holce Entrepreneurship Awards
The Oregon Entrepreneurs Network (OEN) is pleased to announce three finalists for the inaugural OEN Game Changer Award.