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|Articles - March 2011|
|Tuesday, March 01, 2011|
Page 2 of 7
BY JON BELL
But the founder and president of RUBY RECEPTIONISTS (NO. 2 BEST MEDIUM COMPANY), a virtual answering service in Portland with more than 1,000 business clients across the nation, says that core values like “foster happiness” and “practice wowism” truly permeate her company, leading to satisfied clients and smiling employees.
“People who like making people’s days do a great job here,” says Nelson, who started Ruby in 2003 as one of its three original receptionists.
The receptionists at Ruby — there are 40 now, as well as 20 other employees — pride themselves on their mix of professionalism and good cheer. It’s a blend that helps drive the company and make it a good place to work. The average Ruby receptionist makes about $14 an hour, gets health benefits at 32 hours and, new last year, can participate in the company’s 401(k) plan.
The relatively young staff, many of whom are involved in bands or films or other creative side projects, also have opportunities to grow professionally and personally within Ruby. And three years ago when employee morale seemed to sag, Nelson zeroed in on staffing shortages as the main culprit. The company has since stayed on top of its hiring needs, which has helped drive average employee longevity up from 275 days to 521.
Nelson is also a big believer in celebrating her company’s success with those who help make it happen. For Ruby Receptionists, which doubled its revenues in 2010 to $3.9 million, it means company parties that Nelson herself calls legendary.
“I think you really want to create an environment where employees feel rewarded and treated well,” she says, “one where, if it ever did get hard for us, our staff would be right there with us.”
Thursday, June 26, 2014
BY ERIC FRUTS | OB BLOGGER
Last year, the housing market in Oregon—and the U.S. as a whole—was blasting off. The Case-Shiller index of home prices ended the year 13% higher than at the beginning of the year. But, was last year a blip, or a trend?
Thursday, June 05, 2014
BY HANNAH WALLACE | OB BLOGGER
What does it take to launch and run one of these mobile food businesses?
Wednesday, July 02, 2014
BY JESSICA RIDGWAY | OB WEB EDITOR
Dress for Success Oregon promotes the economic independence of disadvantaged women by providing professional attire, a network of support and career development tools.
Wednesday, July 09, 2014
BY LINDA BAKER | OB EDITOR
Scott Kveton, the CEO of Urban Airship is taking a leave of absence from the company. As the story continues to unfold, here’s our perspective on a few of the key players.
Thursday, May 29, 2014
BY JESSICA RIDGWAY
How the president of BlueVolt spends his free time.
Monday, July 14, 2014
BY TERRY "STARBUCKER" ST. MARIE
I really didn’t know that much about angel investing, but I did know a lot about the entrepreneurial spirit.
Tuesday, July 01, 2014
BY HANNAH WALLACE | OB BLOGGER
Demand for organic food continues to soar: Last year, sales of organic food rose to $32.3 billion — up 10% from 2012. In Oregon, organic produce wholesaler Organically Grown Co. has been championing organic growing methods for four decades.
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