Libraries are flooded with visitors

| Print |  Email
Articles - May 2010
Friday, April 16, 2010

Nonprofits find themselves competing more and more with businesses for customers, and libraries are no exception. However, Oregon’s 130 public libraries are thriving and many are expanding an already loyal customer base.

“We don’t worry about people coming into libraries,” says Jim Scheppke, State Librarian. “A downturn in the economy always turns library use up.”

The Oregon State Library found that checkouts of books and other materials from public libraries increased by 7% in 2009, reaching a new record of 55.8 million checkouts. The Multnomah County Library has the third-highest circulation rates in the country, behind Queens and New York City. Attendance in Crook County public libraries increased about 15% to 20% in the past two years according to Dave Patterson, library director. While some of that is due to the economy, Patterson credits a large portion of the increase to a new way of thinking about library customers.

“We’ve taken a lot of cues from retail,” Patterson says. “We try to have something for everyone.”

These include prominent new material displays to catch customers’ attention. Rural and metropolitan libraries also provide customers with extensive online resources, such as career centers and student resources, and free high-speed Internet, a major benefit for job seekers.

Vailey Oehlke, director of the Multnomah County Library, says libraries utilize technology to remain relevant and resourceful for their communities. Libraries around the state use everything from word-of-mouth to Twitter to inform users of new programs and materials.

Nearly 30 public libraries statewide are a part of the Oregon Digital Library Consortium, a group that pools their resources to purchase digital audio books, eBooks and digital videos. All of the materials are available for patrons of any participating library on the Library 2 Go website. While digital materials are a small percentage of any library’s resources, librarians across the state agree it’s a growing trend.

“We’re really excited that libraries are keeping up with all of the new technology,” says Scheppke.

COLLEEN MORAN
 

More Articles

MBA Perspective

February 2015
Tuesday, January 27, 2015
BY KIM MOORE

Robin Anderson, dean of the Pamplin School of Business, University of Portland: "You need people who are comfortable leading in ambiguity."


Read more...

5 companies react to lower fuel prices

The Latest
Thursday, January 15, 2015
thumb-shutterstock 233787049BY JACOB PALMER | OB DIGITAL NEWS EDITOR

Consumers love the savings they get from low oil prices, but how has business been affected?


Read more...

Behind the curtain: What students should know about accreditation and rankings

Contributed Blogs
Thursday, December 04, 2014
120414-edurating-thumbBY DEBRA RINGOLD | OP-ED CONTRIBUTOR

How important are institutional and/or program evaluations provided by third parties in selecting a college or university program?


Read more...

Streetfight

News
Sunday, December 07, 2014
BY LINDA BAKER

On Friday, Uber switched on an app — and with one push of the button torpedoed Portland’s famed public process.


Read more...

Corner Office: Marv LaPorte

January-Powerbook 2015
Saturday, December 13, 2014

The president of LaPorte & Associates lets us in on his day-to-day life.


Read more...

Corner Office: Pam Edstrom

January-Powerbook 2015
Saturday, December 13, 2014

Seven tidbits of information from an agency partner and co-founder of Waggener Edstrom in Lake Oswego.


Read more...

Taking the lead in boosting Oregonians’ health and strengthening our economy

Contributed Blogs
Thursday, January 08, 2015
0108-injection-thumbBY CAMBIA HEALTH SOLUTIONS & OREGON BUSINESS COUNCIL | OP-ED

Businesses have a significant stake in the health of Oregonians. In fact, we cannot succeed without it. By committing to using our companies as levers for good health, we invest in our people, our business, our quality of life and our economy. 


Read more...
Oregon Business magazinetitle-sponsored-links-02
SPONSORED LINKS