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|Articles - March 2010|
|Thursday, February 25, 2010|
Page 7 of 11
Bay Bank // No. 4 Medium Company
No employee at Bay Bank would think of himself or herself as just a number-crunching bank teller. Personal bankers interact directly with customers across from their desks, not through bulletproof glass. And their management listens to employees just as closely.
During a staff meeting, an employee suggested that Bay Bank allow customers to add to their certificates of deposit. “In two weeks, we had it up and running,” says Jim Rathbun, the director of marketing. “You always feel you have a voice,” says one worker.
The bank’s 15 Oregon employees in the Wilsonville and Portland branches enjoy working in a relaxed work environment among co-workers with whom they share a team spirit. But it is those open lines of communication with management that employees most appreciate. “Nothing is hidden or filtered between what is going on at the top and what is going on in the front lines,” says another worker.
Three weeks of paid vacation and an excellent benefits package, including insurance for long-term disability, mental health and alternative care, as well as the profit-sharing and stock options available to 98% of employees, is frosting on the proverbial perfect banking experience.
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