The 2010 List: 100 Best Companies to Work For in Oregon

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Articles - March 2010
Thursday, February 25, 2010

NUMBER THREE:

LARGE COMPANIES Companies with 250 or more employees worldwide
RANK '10 RANK '09 COMPANY CITY
HEADQUARTERS
OREGON SENIOR EXEC / TITLE
EMPLOYEES:
OR / TOTAL
BUSINESS SURVEY SCORE:
EMPLOYEE EMPLOYER
TOTAL SCORE
3 NR Marriott Downtown Waterfront Portland
Bethesda, Md.
Lance Rohs
General Manager
209
123,000
Hotel travel and group convention services 435.7
74.0
509.74

Portland Marriott Downtown Waterfront // No. 3 Large Company

The 209 associates of the Portland Marriott Downtown Waterfront Hotel gather in one room every month for a "total hotel rally" where managers give news updates, recognize acts of exemplary service, and of course serve some great food and drinks.

"One of the most famous or routinely used slogans is, 'If we take great care of associates, they'll take great care of our customers,'" says Lance Rohs, general manager.

And as one associate puts it, Marriott really "puts its money where its mouth is in respect to caring for and paying its associates."

Associates have comprehensive benefits — which were extended for workers when hours were cut back due to the recession — plus travel and hotel discounts, health club access, flexible schedules, and the chance to join committees influencing operation and procedure at the hotel.

After 25 years with the company, associates can stay at any Marriott hotel, anywhere in the world, for free. And if they're not satisfied, associates have the chance to vent once a year when the company does its Associate Opinion Survey.

-ADRIANNE JEFFRIES

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