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|Articles - March 2010|
|Thursday, February 25, 2010|
Page 3 of 3
Clatsop Community Bank is a fairly new institution, just opened in the spring of 2008, and as a result it has far fewer troubled loans on its books than others in the industry. But executive vice president Joe Schulte says workplace culture has been as crucial as timing in enabling the bank to succeed. “We don’t hire for experience first,” he says. “We hire for culture first, capacity to learn second, and experience third.”
A similar ethic prevails at Ruby Receptionist (No. 21, Small), the fast-growing Portland business that added eight jobs in 2009 and expanded its benefits package. CEO Jill Nelson created the new position “culture czar” last August to coordinate team events and welcome new hires.
Of course, the majority of Oregon businesses were in no position to hire anyone last year. Even some of the 100 Best had to make cuts in 2009.
Beaverton-based Axium, a software development company specializing in software for the architectural and engineering industry, laid off 13 people in February 2009 yet still scored high enough later in the year to place No. 24 among medium-sized companies in Oregon. The layoffs caused “a lot of anguish for all of us,” says chief marketing officer Cathy Mills. “We had no experience with layoffs. We researched how to do it and how not to do it and we just tried to be completely open and honest with everyone.”
Even after the layoffs, part owners Cathy Mills and Alan Mills found the numbers still weren’t adding up. They had to make further cuts, so they decreased salaries from the top down. They cut pay 20% for themselves and 10% for managers but kept pay steady for all non-management workers.
Then when it turned out they had done better than expected, they rewarded the entire Axium team with bonuses.
What do these small stories tell us about the larger story of maintaining a healthy workplace culture when times get tough?
The answer varies from business to business, but one trait the top performers clearly share is leadership. It would be hard to find three leaders more different in style than John Clark of Stamp-Connection, Cheryl Hughes Gaulke of Northwest Newborn Specialists and Josh Welborn of Oregon Cascade Plumbing & Heating. What they share is an ability to motivate employees and keep them happy. Whether it’s charisma or a commitment to quietly leading by example, the intangible qualities that add up to leadership produce measurable results in workplace satisfaction.
This year’s 100 Best results bear that out. Of the six categories that contribute to a company’s score, the category that held up strongest this year, bucking a strong downward trend, was decision-making and trust. That’s a direct vote of confidence in an organization’s leaders, and the ethic it represents is the polar opposite of Wall Street fat cats rewarding themselves with bonuses while unemployment soars.
It’s challenging enough to achieve mutual trust in the workplace during the best of times. To gain it in the worst of times takes commitment.
Tuesday, August 26, 2014
BY JON BELL
Startup culture is all the rage. Is there a downside?
Wednesday, August 27, 2014
BY JESSICA RIDGWAY
How State Representative Julie Parrish (House District 37) balances life between work and play.
Wednesday, August 27, 2014
BY LEE VAN DER VOO
By now we’ve all read the headlines: Starbucks is giving away free degrees. Except it isn’t.
Thursday, July 24, 2014
BY CLIFF HOCKLEY | OB GUEST CONTRIBUTOR
With the increasing retirements of Baby Boomers, a massive real estate shift has created a significant increase in demand for NNN properties. The result? Increased demand has triggered higher prices and lower yields.
Wednesday, August 20, 2014
By Kim Moore | OB Editor
The 2015 survey launched this week. It is open to for-profit private and public companies that have at least 15 full- or part-time employees in Oregon.
Friday, September 19, 2014
BY TOM COX | OB BLOGGER
How can you tell if you, a peer, a subordinate or a job candidate has the emotional intelligence needed to do well?
Wednesday, August 27, 2014
BY LINDA BAKER
Dr. Chong Fang isn’t God. But the assistant professor of chemistry at Oregon State University is getting closer to figuring out how he put everything together.
|A Good Leap Forward|
|A Taste of Heaven|
|Fast Food Slows Down|
|Tight and Loose|
|Startup or Grow Up?|
|PBR sold to Russian beverage company|
|Scotland votes to stay in United Kingdom|
|Scotland vote on independence begins|
|Artificial sweeteners may lead to diabetes|
|General Mills expects to save $100M|
|Sony predicts $2.14B loss|
|United Airlines offers $100K buyouts to flight attendants|
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