Sponsored by George Fox University
Home Back Issues March 2010 Best companies provide care, leadership and fun

Best companies provide care, leadership and fun

| Print |  Email
Articles - March 2010
Thursday, February 25, 2010
Article Index
Best companies provide care, leadership and fun
Best Companies, page two
Best Companies, page three
100122OCPH28
100122OCPH10
Top: Tina Styles (front) Deborah Douma (rear) file daily material requests for job sites at Oregon Cascade Plumbing & Heating in Salem. Bottom: Jeremy Ballard solders pipe at OreFab, the in-house fabrication facility of Oregon Cascade Plumbing & Heating.

Clatsop Community Bank is a fairly new institution, just opened in the spring of 2008, and as a result it has far fewer troubled loans on its books than others in the industry. But executive vice president Joe Schulte says workplace culture has been as crucial as timing in enabling the bank to succeed. “We don’t hire for experience first,” he says. “We hire for culture first, capacity to learn second, and experience third.”

A similar ethic prevails at Ruby Receptionist (No. 21, Small), the fast-growing Portland business that added eight jobs in 2009 and expanded its benefits package. CEO Jill Nelson created the new position “culture czar” last August to coordinate team events and welcome new hires.

Of course, the majority of Oregon businesses were in no position to hire anyone last year. Even some of the 100 Best had to make cuts in 2009.

Beaverton-based Axium, a software development company specializing in software for the architectural and engineering industry, laid off 13 people in February 2009 yet still scored high enough later in the year to place No. 24 among medium-sized companies in Oregon. The layoffs caused “a lot of anguish for all of us,” says chief marketing officer Cathy Mills. “We had no experience with layoffs. We researched how to do it and how not to do it and we just tried to be completely open and honest with everyone.”

Even after the layoffs, part owners Cathy Mills and Alan Mills found the numbers still weren’t adding up. They had to make further cuts, so they decreased salaries from the top down. They cut pay 20% for themselves and 10% for managers but kept pay steady for all non-management workers.

Then when it turned out they had done better than expected, they rewarded the entire Axium team with bonuses.

100122OCPH38
Left to right: Oregon Cascade Plumbing’s leadership team Walt Haskins, Josh Welborn and John Welborn.

What do these small stories tell us about the larger story of maintaining a healthy workplace culture when times get tough?

The answer varies from business to business, but one trait the top performers clearly share is leadership. It would be hard to find three leaders more different in style than John Clark of Stamp-Connection, Cheryl Hughes Gaulke of Northwest Newborn Specialists and Josh Welborn of Oregon Cascade Plumbing & Heating. What they share is an ability to motivate employees and keep them happy. Whether it’s charisma or a commitment to quietly leading by example, the intangible qualities that add up to leadership produce measurable results in workplace satisfaction.

This year’s 100 Best results bear that out. Of the six categories that contribute to a company’s score, the category that held up strongest this year, bucking a strong downward trend, was decision-making and trust. That’s a direct vote of confidence in an organization’s leaders, and the ethic it represents is the polar opposite of Wall Street fat cats rewarding themselves with bonuses while unemployment soars.

It’s challenging enough to achieve mutual trust in the workplace during the best of times. To gain it in the worst of times takes commitment.



 

More Articles

Blips and trends in the housing market

News
Thursday, June 26, 2014
062614 thumb realestateBY ERIC FRUTS | OB BLOGGER

Last year, the housing market in Oregon—and the U.S. as a whole—was blasting off. The Case-Shiller index of home prices ended the year 13% higher than at the beginning of the year. But, was last year a blip, or a trend?


Read more...

Risks & rewards of owning triple net investments

Contributed Blogs
Thursday, July 24, 2014
NNNinvestmentBY CLIFF HOCKLEY | OB GUEST CONTRIBUTOR

With the increasing retirements of Baby Boomers, a massive real estate shift has created a significant increase in demand for NNN properties. The result? Increased demand has triggered higher prices and lower yields.


Read more...

100 Best Green Companies Keynote Speech

News
Friday, May 30, 2014

green2014-069Watch the 2014 100 Best Green Companies keynote speech by Eric Friedenwald-Fishman.


Read more...

13 West Coast seafood species now 'sustainable'

News
Tuesday, June 03, 2014

Fishing OrBiz Fishing 0357 ADOBErgbCiting the transition to catch shares management as a key to rebuilding stocks and reducing bycatch, 13 species caught by the West Coast trawl fishery today earned designation from the Marine Stewardship Council (MSC) as sustainable.


Read more...

Why I became an Oregon angel investor

Guest Blog
Monday, July 14, 2014
AngelInvestBY TERRY "STARBUCKER" ST. MARIE

I really didn’t know that much about angel investing, but I did know a lot about the entrepreneurial spirit.


Read more...

OB Video: Dress for Success

News
Wednesday, July 02, 2014
DFSOBY JESSICA RIDGWAY | OB WEB EDITOR

Dress for Success Oregon promotes the economic independence of disadvantaged women by providing professional attire, a network of support and career development tools.


Read more...

Oversight? Or gaming the system?

News
Monday, July 14, 2014
AmazonBY VIVIAN MCINERNY | OB BLOGGER

Some people think Amazon’s winking eye logo is starting to look like a hoodwink.


Read more...
Oregon Business magazinetitle-sponsored-links-02
SPONSORED LINKS