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|Archives - December 2009|
|Sunday, November 22, 2009|
The goal, according to CEO David Childers, was to give clients yet another avenue to report internal wrongdoings within a company — harassment, theft, security breaches. If an employee were too timid to report, say, embezzlement in the real world, maybe their outgoing, aggressive alter ego in Second Life would take care of business.
“Maybe when they put on the mask of their avatar, they become much more bodacious . . . much more capable of exposing a fraud without fear,” says Childers, his native Oklahoman drawl coloring his adjectives.
Lack of interest at the time prevented testing the CEO’s surmise — “We were so far ahead of our time it was crazy,” he says — but this fall, a client actually called and wanted to know if employees’ Second Life avatars could report issues through the EthicsPoint system.
“Obviously we will be going back and putting more emphasis on that,” Childers says, happily validated.
Co-founded by Childers in 1999, EthicsPoint hit its initial stride by offering secure, web-based reporting systems and email communications at a time when telephone hotlines and snail mail ruled the day. The pace picked up after Sarbanes-Oxley in 2002. Angel investors graced the company with $4.1 million in 2003, and in 2005 EthicsPoint recast its application to accept data from a much broader range of sources.
“We found that people weren’t capturing and documenting those things that came in over the transom as well as they were the stuff on the hotline,” Childers says, noting that hotline reports only accounted for 7% to 10% of the issues present in an organization. “If you could get it all together though … you could get a much better feel for the actual risks and issues that are occurring in your enterprise.”
Turns out that EthicsPoint was on the right track — and then some. Revenue kicked up from $3.6 million in 2005 to $12.9 million in 2008; Childers expects to see $17.5 million this year and more than $20 million — and profitability — in 2010. Numbers like that are right in line with the company’s goal of 25% to 30% annual growth and have somewhat altered EthicsPoint’s take on being acquired.
“We always believed that we would have been prey in a rollup or an acquisition strategy,” says Childers, noting that EthicsPoint has been approached several times. “Today, looking around, we’re open-minded to an acquisition on our own and leading a rollup to be able to inorganically make the company bigger.”
But, he adds, the business would always consider any offer that proved to be the right fit at the right price and the right time.
With 130 employees in the Portland metro region, EthicsPoint now serves 2,300 clients around the world, including 161 global Fortune 500 businesses with names such as Siemens and Coca-Cola. It works in more than 20 different sectors, with banking, finance, education and health care providing the most clients.
EthicsPoint also prides itself on retaining more than 90% of its recurring revenue every year. This year, it’s 98%. Even so, that’s where the company has had to focus even more because in the soured economy, prospects that might see the value of EthicsPoint’s application simply don’t have the budget for anything new.
“We’re using this time to really talk with our existing clients more,” says Childers, citing as one example the twofold increase in regional user groups hosted by EthicsPoint this year.
Childers, a 55-year-old graduate of Oral Roberts University and the former CEO of Oregon Scientific, says EthicsPoint has also been cultivating increased European business, making application tweaks where needed to address specific “points of pain” for clients, and closely watching two emerging realms ripe for its solutions: social media and sustainability.
Already, EthicsPoint is using software to monitor company names and fraud-related words as they appear on social media sites like Twitter and Facebook. And with sustainability, Childers says all of the money around carbon credits and other green initiatives is an open invitation for malfeasance.
“Follow the money,” he says. “If there’s going to be money there, there’s going to be an opportunity for someone to manipulate that.”
Tuesday, May 26, 2015
BY JACOB PALMER
Live, Work, Play: CEO of Gorilla Capital.
Wednesday, May 27, 2015
PHOTOS BY JASON E. KAPLAN
Like all good journalists, OB editorial staff typically eschew freebies. But health care costs being what they are, digital news editor Jacob Palmer couldn't resist ZoomCare's offer of a three-in-one (cleaning, exam, whitening) dental office visit, guaranteed to take no more than 57 minutes.
Thursday, June 18, 2015
While most categories of commercial real estate have performed well, one of the most robust has been apartment buildings.
Tuesday, May 26, 2015
BY JASON E. KAPLAN | STAFF PHOTOGRAPHER
New Jersey and Oregon are the only two states in the U.S. that ban self serve gas stations. But these two holdouts may be ready to give up the game. New Jersey is considering legislation that would lift the state's ban on pumping your own gas. Oregon is considering smaller scale changes.
Friday, May 22, 2015
BY ANNIE ELLISON
Portland tech veteran Ben Berry is leaving his post as Portland’s chief technology officer for a full-time role producing unmanned aerial vehicles (UAVs) aimed at first responders and the military. Berry’s AirShip Technologies Group is poised to be on the ground floor of an industry that will supply drones to as many as 100,000 police, fire and emergency agencies nationwide. He reveals the plan for takeoff.
Wednesday, June 10, 2015
Jeff Lang and his wife Rae used to dole out campaign checks like candy. “We were like alcoholics,” Lang says. ”We couldn’t just give a little.”
Tuesday, May 26, 2015
BY LINDA BAKER
Spring rains are the bane of an Oregon cherry farmer’s existence. Even a few sprinkles can crack the fruit so badly it’s not worth picking. Science to the rescue: Researchers at Oregon State University have developed a spray-on film that cuts rain-related cracking in half, potentially saving a season’s crop. The coating, patented as SureSeal, is made from natural chemicals similar to those found in the skins of cherries: cellulose, palm oil-based wax and calcium.
|100 Best Green Workplaces in Oregon|
|The Green Paradox|
|Up in the Air|
|Credit Unions Perspective|
|Queen of Resilience|
|Did airlines collude to keep fares high?|
|Citigroup analyst thinks Puma should sell|
|OSU researchers examine warm-water mass|
|Appeals court rules against Apple|
|Microsoft to cut division, 1,200 jobs|
|Apple suppliers introduce 'Force Touch' to new iPhone|
|Uncertainty abound in Greece|
Tonkon Torp helps seed sustainability at Gunderson.
Oregon-based Environments helps companies create inspired workspaces. “Simply put, we help companies future-proof their workspaces,” says Chris Corrado, president. Since 1988,Environments has witnessed firsthand the changing landscape of business. Native Portlander and Environments founder Corrado says, “We help our clients navigate the complex realities of the workplace today and plan for their future in a very mindful, strategic way. We think of ourselves as their partners in the process.”
One hundred years ago, the Willamette River might easily have been mistaken for a sewer. Unchecked industrial activity and decades of pollution made it unrecognizable compared to the clean river that now flows north for 187 miles from Eugene through the center of Portland.
3 Degrees Event Celebrates 5th Year Bringing Nonprofit and Business Professionals Together to Benefit Portland.
Bend energy leader brings passion for efficiency and renewable energy to the nonprofit.
Event in Forest Grove marks recognition of Global Food Safety Initiative Certification.