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|Archives - March 2006|
|Wednesday, March 01, 2006|
The Weston way
It’s all in the family at Weston Dealerships, where employees say they are rountinely helped through life by the Westons, including CEO Jay.
By Oakley Brooks
The customers? Well, there are 38,000 of them out there and last year they bought $75 million worth of cars and service. The Westons don’t advertise their Pontiac-Buick-GMC lines anymore — word-of-mouth does the trick. The staff? They’re a collection of ebullient folks who take home a turkey at Thanksgiving, a fat bonus at Christmas and can often recount a time when a Weston — current CEO Jay, brother Jan or semi-retired dad Jim — bailed them out of life’s little jams. Current employees average 16 years at the company.
Chuck the management fads and the MBAs. Running a company like a family still works, and works well.
Schofield, 42, benefited from the Westons’ largesse. A decade and a half ago when he and his wife adopted a child on short notice, Jim called him into his office and handed him a check for several thousand dollars. Kids are expensive, Jim said. Later, looking to move from technician to management with a new bachelor’s degree under his belt, he figured he might have to change companies because Weston’s higher positions were sown up. But Jay appeared at his graduation and offered him a slot opening up because of a retirement.
“I can’t see working anywhere else,” Schofield says.
The Westons’ style springs from a strong and visible Christian faith.
“We operate from a moral compass,” says Jan, the CFO. “We believe in right and wrong and God is the source of that.”
The dealership closes on Sunday and church vans are often fixed for free by the service department.
The family also strives to differentiate its work environment from the stereotypical dealership. Smoking is discouraged, the shop is immaculate (they spent $100,000 on new lighting last year) and young technicians are sent to expenses-paid training courses in Seattle and Irvine, Calif., early in their careers.
In an industry where mechanics tend to move every three to five years, that’s a risky proposition. But the Westons figure it’s a strong signal to techs that they want the new hires to stay in the family.
Jay and Jan, both in their mid-40s, play humble leaders and tend to keep the inner workings of the company tight to their chest: no open-book, all-company meetings here. They say they do it — as any upstanding father figures would — to keep employees from worrying. “There’s no sense putting an undue burden on someone if there’s nothing they can do about it,” Jan says. Late last year, after General Motors announced massive layoffs and chatter about GM’s uncertain future spread around the dealership floor, Jay called together the employees. He told them Weston would be around for another 30 or 40 years.
Longtime workers recalled a similar situation in the late 1980s when Weston’s lease was pulled out from under Jim on short notice and the dealership had to move. Technician Brad Huwe remembers when Jim, who had temporarily relocated the service department to a dark warehouse, huddled the mechanics and told them he’d take care of them if they stuck around. Standing in the new 57-bay shop today, Huwe says unequivocally: “He has.”
Thursday, September 24, 2015
BY KIM MOORE | RESEARCH EDITOR
The traditional model of sports teams using paid media to get their message across is disappearing as teams look instead to social media to interact with fans.
Wednesday, September 30, 2015
BY KIM MOORE
Striving for social equity is the mission of many nonprofits, and this year’s 100 Best Nonprofits to Work For in Oregon survey shows employees are most satisfied with their organizations’ fair treatment of differing racial, gender, disability, age and economic groups. But as a national discourse about racial discrimination and equity for low-income groups takes center stage, data show Oregon’s 100 Best Nonprofits to Work For still need to make progress on addressing these issues within their own organizations.
Tuesday, September 15, 2015
BY LINDA BAKER
The 2016 presidential election is shaping up to be the year of the outsider, with Bernie Sanders and Donald Trump capturing leads in the polls and the headlines. In Portland, Wheeler vs. Hales is bucking the outlier trend.
Thursday, August 20, 2015
BY JACOB PALMER
Ask any college student: Textbook prices have skyrocketed out of control. Online education startup Lumen Learning aims to bring them down to earth.
Monday, September 28, 2015
BY TIM NEVILLE
Betty Roppe steers Prineville into the future.
Wednesday, September 16, 2015
BY GREGG LEWIS | OP-ED
The issue of green-washing remains a significant challenge to those of us who would like to see the building sector in this country do more than make unverifiable claims of sustainability. Transparency about the impacts of a given material is the only way to allow designers to make intelligent choices when selecting building products.
Monday, September 28, 2015
BY JACOB PALMER
Live, Work Play with the President and CEO of Tillamook County Creamery Association.
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Engaging employees and customers along the way.