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|Articles - April 2014|
|Thursday, March 27, 2014|
BY LINDA BAKER
A legacy brand. Geo. S. Bush is steeped in some pretty impressive history. One of the oldest freight-forwarders and customs brokers in the country, the Portland-based firm was founded in 1888 — and issued the 38th customs brokers license in the United States. “Our CHB license number is 38,” says president Brian Welsh. “There are a few companies out there that have a number that is less than 38, but not many.” In the 1970s, small, regional brokers such as Geo. S. Bush dotted the Portland landscape; only a handful exist today. Instead, large multinational corporations — FedEx, Expeditors International of Washington, Deutsche Post — dominate the freight-forwarding and logistics industry. “They are our biggest challenge,” Welsh says.
Old-fashioned values. To stay competitive, Geo. S. Bush focuses on customer service — not market share. “The goal is to accommodate our clients’ businesses as opposed to funneling our clients’ businesses into a predetermined process.” He cites an example: About 40% of the company’s business comes through the Port of Portland. “The product is unloaded in the container and put in a 53-foot trailer that goes back to the Midwest, potentially by rail,” Welsh says. It then goes to either a handful of stores or to another distribution center — and a customer might ask Geo. S. Bush to track the cost of each move along the way on a per-unit basis. “That’s something we can accommodate but that not a lot of brokers or forwarders are doing a lot of.” With a staff of 48, Welsh observes, Geo. S. Bush is small but nimble, handling an average of 300 import and export customers per year.
A regulatory age. Geo. S. Bush streamlines the process of shipping goods by clearing products through various government agencies: Customs and Border Protection, the Food and Drug Administration and the Consumer Product Safety Commission, among others. Ramped-up security has led to a corresponding increase in the documentation required by those agencies — and in growth opportunities for Geo. S. Bush. Programs such as the Customs Trade Partnership Against Terrorism, and Importer Security Filing “will continue to evolve and be part of our future,” Welsh says. He singled out the Importer Self-Assessment, in which the importer is allowed to self-police via internal audits — an electronic service offered by Geo. S. Bush. New regulations are also springing up around the importation of food products, Welsh says. “All these programs continue to evolve as international trade continues to increase.”
The more things change … Automation, free-trade agreements, industry consolidation — Geo. S. Bush is buffeted by economic change. But for Welsh, at least, the attractions of the business haven’t altered much since he came on board in 1997. “What I like about international trade is the constant dealings with different cultures and different countries, and understanding how culture plays into business,” he says. Despite the “constant threat” posed by multinationals, Geo. S. Bush is on solid footing, he adds. Declining to reveal revenues, Welsh says the company, which moved to new offices in the Lloyd District this past spring, has recovered losses incurred during the recession and is now on a “nice” growth curve. “There is a certain amount of loyalty in the marketplace that you don’t take for granted; you earn [it]. But when you have earned it, you get to bear the fruits.”
Wednesday, September 30, 2015
BY KIM MOORE
Striving for social equity is the mission of many nonprofits, and this year’s 100 Best Nonprofits to Work For in Oregon survey shows employees are most satisfied with their organizations’ fair treatment of differing racial, gender, disability, age and economic groups. But as a national discourse about racial discrimination and equity for low-income groups takes center stage, data show Oregon’s 100 Best Nonprofits to Work For still need to make progress on addressing these issues within their own organizations.
Monday, September 28, 2015
BY KIM MOORE
A conversation with Jonathan Bennett, managing partner at law firm Dunn Carney Allen Higgins & Tongue.
Thursday, August 27, 2015
BY LINDA BAKER
How do you put a baby on the cover of a business magazine without it looking too cutesy?
Wednesday, August 19, 2015
BY CHRIS NOBLE
Oregon is home to an abundance of gritty warehouses reborn as trendy office spaces, as well as crafty hipsters turned entrepreneurs. Does the combination yield an equally bounteous office products sector? Not so much. Occupying the limited desk jockey space are Field Notes, a spinoff of Portland’s Draplin Design Company, and Schuttenworks, known for whittling Apple device stands. For a full complement of keyboard trays, docking stations and mouse pads, check out the GroveMade line, guaranteed to boost the cachet of even the lowliest cubicle drone.
Thursday, August 06, 2015
Car and ride sharing services have taken urban areas by storm. Low-income and suburban communities are left at the curb.
Thursday, September 24, 2015
BY JACOB PALMER | DIGITAL NEWS EDITOR
Oregon's population is booming, and so are rental costs.
Wednesday, August 19, 2015
BY LINDA WESTON
In 1996, after a 17-year career in the destination marketing industry, where I gained national standing as the CEO of the Convention & Visitors Association of Lane County, I was recruited by the founders of a new professional basketball league for women. The American Basketball League (ABL) hoped to leverage the success of the 1996 USA women’s national team at the Atlanta Olympics — much like USA Soccer is now leveraging the U.S. Women’s National Team’s victory in the World Cup. The ABL wanted a team in Portland, and they wanted me to be its general manager.
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Engaging employees and customers along the way.
After first visiting as tourists, entrepreneurs relocate to Oregon and spur economic growth.
Are you planning a meeting, party, gala, fundraiser, holiday party, golf tournament, retirement party, team building or birthday? You won’t want to miss this show to get hundreds of great ideas!
Promoting from within its own ranks, PacificSource Health Plans has tapped Tony Kopki to head its commercial lines of business in Oregon, Idaho and Montana. In his new role as Vice President of Commercial Programs, Kopki will provide strategic, product and market leadership for PacificSource’s commercial programs.
Thomson brings 25 years of healthcare experience in provider relations, sales, marketing and communications.