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|Articles - April 2014|
|Thursday, March 27, 2014|
BY LINDA BAKER
A legacy brand. Geo. S. Bush is steeped in some pretty impressive history. One of the oldest freight-forwarders and customs brokers in the country, the Portland-based firm was founded in 1888 — and issued the 38th customs brokers license in the United States. “Our CHB license number is 38,” says president Brian Welsh. “There are a few companies out there that have a number that is less than 38, but not many.” In the 1970s, small, regional brokers such as Geo. S. Bush dotted the Portland landscape; only a handful exist today. Instead, large multinational corporations — FedEx, Expeditors International of Washington, Deutsche Post — dominate the freight-forwarding and logistics industry. “They are our biggest challenge,” Welsh says.
Old-fashioned values. To stay competitive, Geo. S. Bush focuses on customer service — not market share. “The goal is to accommodate our clients’ businesses as opposed to funneling our clients’ businesses into a predetermined process.” He cites an example: About 40% of the company’s business comes through the Port of Portland. “The product is unloaded in the container and put in a 53-foot trailer that goes back to the Midwest, potentially by rail,” Welsh says. It then goes to either a handful of stores or to another distribution center — and a customer might ask Geo. S. Bush to track the cost of each move along the way on a per-unit basis. “That’s something we can accommodate but that not a lot of brokers or forwarders are doing a lot of.” With a staff of 48, Welsh observes, Geo. S. Bush is small but nimble, handling an average of 300 import and export customers per year.
A regulatory age. Geo. S. Bush streamlines the process of shipping goods by clearing products through various government agencies: Customs and Border Protection, the Food and Drug Administration and the Consumer Product Safety Commission, among others. Ramped-up security has led to a corresponding increase in the documentation required by those agencies — and in growth opportunities for Geo. S. Bush. Programs such as the Customs Trade Partnership Against Terrorism, and Importer Security Filing “will continue to evolve and be part of our future,” Welsh says. He singled out the Importer Self-Assessment, in which the importer is allowed to self-police via internal audits — an electronic service offered by Geo. S. Bush. New regulations are also springing up around the importation of food products, Welsh says. “All these programs continue to evolve as international trade continues to increase.”
The more things change … Automation, free-trade agreements, industry consolidation — Geo. S. Bush is buffeted by economic change. But for Welsh, at least, the attractions of the business haven’t altered much since he came on board in 1997. “What I like about international trade is the constant dealings with different cultures and different countries, and understanding how culture plays into business,” he says. Despite the “constant threat” posed by multinationals, Geo. S. Bush is on solid footing, he adds. Declining to reveal revenues, Welsh says the company, which moved to new offices in the Lloyd District this past spring, has recovered losses incurred during the recession and is now on a “nice” growth curve. “There is a certain amount of loyalty in the marketplace that you don’t take for granted; you earn [it]. But when you have earned it, you get to bear the fruits.”
Monday, July 13, 2015
BY JACOB PALMER
Holding a Power Lunch at Veritable Quandary in downtown Portland.
Wednesday, July 15, 2015
Oregon's roads are crumbling, and revenues from state and local gas taxes are not sufficient to pay for improvements. We asked readers if the private sector should help fund transportation maintenance and repairs. Research partner CFM Strategic Communications conducted the poll of 366 readers in February.
Wednesday, August 26, 2015
BY KIM MOORE AND LINDA BAKER
Child care in Oregon is expensive and hard to find. We delved into the numbers and talked to a few executives and managers about day care costs, accessibility and work-life balance.
Friday, July 10, 2015
BY GREGG MORRIS
Rita Hansen aims to scale natural gas vehicle innovation.
Monday, July 13, 2015
BY JACOB PALMER
Dean of the Atkinson Graduate School of Management, Willamette University
Thursday, July 30, 2015
BY JASON E. KAPLAN | STAFF PHOTOGRAPHER
Greenpeace activists suspended themselves from the St. John's Bridge in an attempt to prevent a ship from heading to the Arctic.
Wednesday, August 19, 2015
BY LINDA WESTON
In 1996, after a 17-year career in the destination marketing industry, where I gained national standing as the CEO of the Convention & Visitors Association of Lane County, I was recruited by the founders of a new professional basketball league for women. The American Basketball League (ABL) hoped to leverage the success of the 1996 USA women’s national team at the Atlanta Olympics — much like USA Soccer is now leveraging the U.S. Women’s National Team’s victory in the World Cup. The ABL wanted a team in Portland, and they wanted me to be its general manager.
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Transforming the culture of Oregon’s educational leadership.
The Board dismissed a petition related to efforts to unionize the Northwestern University football team.
Every once in a while we receive a letter in the (fictional) mailbag that is tough to describe and quite compelling. This week, Isabel, the new HR manager at LabCo (and someone who is new to HR), wants to know whether she may fire the owner’s son for having an Oregon medical marijuana card. In passing, Isabel also makes a number of alarming admissions about her motivation. Here is Isabel’s nerve-racking question and our response to it.
Oregon Sick Leave is here, and changes to the federal white-collar worker regulations are on the way. This workshop will prepare you for both. We invite you to participate in an interactive discussion on how to start planning now for the future impact on your operations and finances.
Presented by OEN + CENTRL + YESpdx.
This Roundtable will cover numerous issues under the employer "shared responsibility" rules of the Affordable Care Act, including how to track the "full-time" status of variable-hour employees, temporary or seasonal employees, and employees who experience a change in status or a break in service. Additionally, we will provide a brief overview of Code sections 6055 and 6056, which require most mid-sized and large employers to submit their first information reports to the IRS in early 2016 regarding the health insurance coverage being offered to employees. We invite you to participate in an interactive discussion on how to prepare for the future impact of the shared responsibility rules on your operations and finances.