|| Print ||
|Articles - July/August 2013|
|Monday, July 08, 2013|
BY SHAWN M. LINDSAY
As a business, do you ever handle or use a client’s credit card number or social security number? How about a client’s financial documents, date of birth, driver’s license number, medical records or any other sensitive personal information? If none of these, maybe your website collects information from children under the age of 13, or maybe you have a smartphone app that uses location services? For most of you, the answer will be yes, and the manner in which you handle the information is serious business.
Information privacy and data security issues involve nearly every facet of a business. With the rapid development of digital and information technology, businesses of every size now collect, process and warehouse all sorts of personal information with a variety of technologies, from USB drives to tablets to the cloud. The laws and regulations that govern the handling of personal information are numerous, complex, vary by location and are constantly changing. If a business does not take appropriate care to protect against prohibited access to or loss of personal information, it can be subjected to significant fines and, more important, considerable damage to its reputation.
A few recent examples illustrate the exposure to risk. In February of this year, while on vacation in Hawaii, a hospital surgeon had his laptop — containing personal health information of approximately 4,000 patients — taken during a burglary. The hospital involved offered patients free identity theft monitoring, among other things. This past March, the online note-taking servicer Evernote was hacked, and all of its 50 million users needed to reset their passwords. And late this spring, the Utah Department of Technology Services revealed that 780,000 individuals were affected by the theft of Medicaid information, including social security numbers. Utah had to send a report to the U.S. Department of Health and Human Services to assess potential violations of HIPAA.
Big businesses are not the only ones experiencing technology breaches. Breaches have recently occurred with small dental and medical offices, grocery stores and online retail stores. As a business, what can you do to protect your clients’ confidential information and reduce your potential liability? You can promote prevention, detection and correction.
Interestingly, most data breaches are caused by mundane events like employees losing a USB drive or smartphone, or unwittingly misusing the Internet. One way you can promote prevention is by educating employees. Negligent employees are the top cause of loss. Privacy and security risk is no longer just an IT department problem; it is everyone’s problem. Empower employees to take responsibility for the security processes in place. You can do that yourself, or there are partners that can help you do it. For example, Swan Island Networks offers a solution, Cybero, which provides employees with real-time alerts about the latest social engineering exploits, social media activism and manufactured scams.
You can promote detection by evaluating your risks and improving your compliance. You can do this yourself, or you can partner with experts to assist. For example, ID Experts is a Portland company that can conduct a compliance assessment, a penetration test, a security-risk analysis and an incident response test. With this information, you can then promote correction by formulating a comprehensive remediation plan.
What’s most important is to have a privacy and security team in place. When dealing with privacy and security risks, there is no margin for error. So get that team in place and make sure privacy and security is a priority. It’s always better to build a fence on top of the hill then have an ambulance at the bottom of the hill.
Thursday, August 28, 2014
OB Research Editor Kim Moore shares some pointers about the 100 Best Companies to Work For survey.
Tuesday, August 26, 2014
BY JON BELL
Startup culture is all the rage. Is there a downside?
Tuesday, October 14, 2014
BY JONATHAN FROCHTZWAJG
A flare-up in the Elliott Forest raises questions about détente in Oregon’s timber wars.
Friday, September 12, 2014
BY TOM COX | OB BLOGGER
I often talk about what leaders can do. What about followers? If you’re a team member and you’d like to add positivity to your team, what might you do?
Thursday, September 25, 2014
BY LEE VAN DER VOO
Former newspaper reporters move into brand journalism.
Tuesday, August 26, 2014
BY JESSICA RIDGWAY
September's Launch article features Orchid Health, BuddyUp and Inter-Europe Consulting.
Wednesday, August 27, 2014
BY JENNIFER MARGULIS
As schools implement more rigorous academic standards, holistic and flexible approaches to K-12 education flourish.
|The 100 Best Nonprofits to Work for in Oregon 2014|
|A Recipe for Success|
|Dow Chemical profit up 44%|
|Boeing profit jumps 18%|
|Verizon posts higher Q3 revenue|
|Oscar Pistorius sentenced to 5 years in prison|
|IBM to pay Globalfoundries to take chip unit|
|Spotify introduces family plan|
|GE profit rises 11%|
Is your business ready to join us in the call for action? This opening panel includes Oregon businesses who will discuss why they signed the Oregon Climate Declaration, the investments they are making to reduce carbon emissions, and how their actions are affecting their companies.
Get ready for two days of special events produced with the EPA, Portland Timbers and ISOS before and after the GoGreen Conference on October 16.
Finding a health insurance plan that makes both financial sense for the bottom line and provides choice for plan participants is a huge challenge for employers.
The right financing at the right time is critical for small businesses to succeed.
Among Oregon universities, Oregon Tech is special in the way it incorporates applied research into the curricula of every department.
More than 400 "Change Makers" will gather to invest in a socially sustainable community.