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|Articles - July/August 2013|
|Monday, July 08, 2013|
BY SHAWN M. LINDSAY
As a business, do you ever handle or use a client’s credit card number or social security number? How about a client’s financial documents, date of birth, driver’s license number, medical records or any other sensitive personal information? If none of these, maybe your website collects information from children under the age of 13, or maybe you have a smartphone app that uses location services? For most of you, the answer will be yes, and the manner in which you handle the information is serious business.
Information privacy and data security issues involve nearly every facet of a business. With the rapid development of digital and information technology, businesses of every size now collect, process and warehouse all sorts of personal information with a variety of technologies, from USB drives to tablets to the cloud. The laws and regulations that govern the handling of personal information are numerous, complex, vary by location and are constantly changing. If a business does not take appropriate care to protect against prohibited access to or loss of personal information, it can be subjected to significant fines and, more important, considerable damage to its reputation.
A few recent examples illustrate the exposure to risk. In February of this year, while on vacation in Hawaii, a hospital surgeon had his laptop — containing personal health information of approximately 4,000 patients — taken during a burglary. The hospital involved offered patients free identity theft monitoring, among other things. This past March, the online note-taking servicer Evernote was hacked, and all of its 50 million users needed to reset their passwords. And late this spring, the Utah Department of Technology Services revealed that 780,000 individuals were affected by the theft of Medicaid information, including social security numbers. Utah had to send a report to the U.S. Department of Health and Human Services to assess potential violations of HIPAA.
Big businesses are not the only ones experiencing technology breaches. Breaches have recently occurred with small dental and medical offices, grocery stores and online retail stores. As a business, what can you do to protect your clients’ confidential information and reduce your potential liability? You can promote prevention, detection and correction.
Interestingly, most data breaches are caused by mundane events like employees losing a USB drive or smartphone, or unwittingly misusing the Internet. One way you can promote prevention is by educating employees. Negligent employees are the top cause of loss. Privacy and security risk is no longer just an IT department problem; it is everyone’s problem. Empower employees to take responsibility for the security processes in place. You can do that yourself, or there are partners that can help you do it. For example, Swan Island Networks offers a solution, Cybero, which provides employees with real-time alerts about the latest social engineering exploits, social media activism and manufactured scams.
You can promote detection by evaluating your risks and improving your compliance. You can do this yourself, or you can partner with experts to assist. For example, ID Experts is a Portland company that can conduct a compliance assessment, a penetration test, a security-risk analysis and an incident response test. With this information, you can then promote correction by formulating a comprehensive remediation plan.
What’s most important is to have a privacy and security team in place. When dealing with privacy and security risks, there is no margin for error. So get that team in place and make sure privacy and security is a priority. It’s always better to build a fence on top of the hill then have an ambulance at the bottom of the hill.
Wednesday, September 30, 2015
BY LINDA BAKER | EDITOR
The media coverage about Pope Francis must have put me in a Biblical frame of mind. Because after touring the latest phase of the South Waterfront development, a mind boggling 1.5 million square feet of office and retail space that will spring up north of the aerial tram over the next few years, I couldn’t stop thinking about the massive project as a modern day creation story.
Thursday, November 12, 2015
BY LINDA BAKER
I walked off the Vigor Industrial shipyard that day with a clear cover line in mind: the Love Boat.
Thursday, October 08, 2015
BY JACOB PALMER | DIGITAL NEWS EDITOR
Based on several metrics, Oregon has one of the lowest performing K-12 education systems in the country. Teacher compensation is part of the problem.
Wednesday, October 28, 2015
BY DIANE BUISMAN
Many employers have questions about what mandatory sick leave means for their company. Take a look at the top 7 questions Oregon employers are asking.
Friday, November 20, 2015
BY JASON NORRIS AND MARY FAULKNER
It’s been a volatile year in equities and heading into the holiday season, it doesn’t look like these market extremes will dissipate.
Wednesday, October 28, 2015
BY CHRIS NOBLE
’Tis the season of giving — and that goes far beyond trees drowning in Lego sets and ironic knitwear. Santa Claus knows corporations are people too, in need of gifts to warm the hearts (and stomachs) of even the most Grinch-like CFOs.
Wednesday, October 28, 2015
BY KIM MOORE
A conversation with Patrick Curran, CEO of CareOregon.
|The Love Boat|
|The Food Pod Grows Up|
|Tinker, Tailor, Portland Maker|
|The High Road|
|The Shift to Community Health Care|
|The Harder They Fall|
|Another chapter to the Bezos/Musk space race story|
|Thanksgiving travel: Fuel costs low, terrorism anxiety high|
|Costco chicken salad linked to E. coli case in Washington|
|Nestle comes clean about benefitting from slave labor|
|Enormous drugmaker emerges from Pfizer, Allergan deal|
|Startups joining lobbying game|
|Merchants complain as Square goes public|
Economic diversity has proven a smart strategy for the Port of Hood River. How can other Oregon communities replicate the model?
Phone, Internet needs of small community school districts earn attention of top-five telecom provider.
Farmland LP grows its vision for organic farming in Oregon.
The Salem Convention Center has capped its tenth anniversary year by earning the prestigious “Best of the Best 2015” award from NW Meetings & Events magazine. Selected as the Best Convention/Conference Venue in Oregon by meeting and event planners from Alaska, British Columbia, Idaho, Oregon and Washington, the Salem Convention Center ranked above the Oregon Convention Center and the Portland Art Museum.
The Oregon Cooperative Hall of Fame honors individuals for their outstanding contributions to the successful building and operation of Oregon agricultural cooperatives.
Health insurer reports $10.2 million in net income after taxes through the first nine months of 2015.