Sponsored by Oregon Business

Time to make security a business priority

| Print |  Email
Articles - July/August 2013
Monday, July 08, 2013


As a business, do you ever handle or use a client’s credit card number or social security number? How about a client’s financial documents, date of birth, driver’s license number, medical records or any other sensitive personal information? If none of these, maybe your website collects information from children under the age of 13, or maybe you have a smartphone app that uses location services? For most of you, the answer will be yes, and the manner in which you handle the information is serious business.

Information privacy and data security issues involve nearly every facet of a business. With the rapid development of digital and information technology, businesses of every size now collect, process and warehouse all sorts of personal information with a variety of technologies, from USB drives to tablets to the cloud. The laws and regulations that govern the handling of personal information are numerous, complex, vary by location and are constantly changing. If a business does not take appropriate care to protect against prohibited access to or loss of personal information, it can be subjected to significant fines and, more important, considerable damage to its reputation.

A few recent examples illustrate the exposure to risk. In February of this year, while on vacation in Hawaii, a hospital surgeon had his laptop — containing personal health information of approximately 4,000 patients — taken during a burglary. The hospital involved offered patients free identity theft monitoring, among other things. This past March, the online note-taking servicer Evernote was hacked, and all of its 50 million users needed to reset their passwords. And late this spring, the Utah Department of Technology Services revealed that 780,000 individuals were affected by the theft of Medicaid information, including social security numbers. Utah had to send a report to the U.S. Department of Health and Human Services to assess potential violations of HIPAA.

Big businesses are not the only ones experiencing technology breaches. Breaches have recently occurred with small dental and medical offices, grocery stores and online retail stores. As a business, what can you do to protect your clients’ confidential information and reduce your potential liability? You can promote prevention, detection and correction.

Interestingly, most data breaches are caused by mundane events like employees losing a USB drive or smartphone, or unwittingly misusing the Internet. One way you can promote prevention is by educating employees. Negligent employees are the top cause of loss. Privacy and security risk is no longer just an IT department problem; it is everyone’s problem. Empower employees to take responsibility for the security processes in place. You can do that yourself, or there are partners that can help you do it. For example, Swan Island Networks offers a solution, Cybero, which provides employees with real-time alerts about the latest social engineering exploits, social media activism and manufactured scams.

You can promote detection by evaluating your risks and improving your compliance. You can do this yourself, or you can partner with experts to assist. For example, ID Experts is a Portland company that can conduct a compliance assessment, a penetration test, a security-risk analysis and an incident response test. With this information, you can then promote correction by formulating a comprehensive remediation plan.

What’s most important is to have a privacy and security team in place. When dealing with privacy and security risks, there is no margin for error. So get that team in place and make sure privacy and security is a priority. It’s always better to build a fence on top of the hill then have an ambulance at the bottom of the hill.

0713 InformationSecurityShawn M. Lindsay is counsel to the firm at Lane Powell and co-chair of the firm’s Privacy and Security Practice Group. He can be reached at 503-778-2124 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it .


More Articles

The God complex

Linda Baker
Wednesday, September 30, 2015
093015-zydellren-thumbBY LINDA BAKER | EDITOR

The media coverage about Pope Francis must have put me in a Biblical frame of mind. Because after touring the latest phase of the South Waterfront development, a mind boggling 1.5 million square feet of office and retail space that will spring up north of the aerial tram over the next few years, I couldn’t stop thinking about the massive project as a modern day creation story.


The cover story

Linda Baker
Thursday, November 12, 2015

I walked off the Vigor Industrial shipyard that day with a clear cover line in mind: the Love Boat.


5 facts about the teaching profession in Oregon

The Latest
Thursday, October 08, 2015

Based on several metrics, Oregon has one of the lowest performing K-12 education systems in the country. Teacher compensation is part of the problem.


Seven questions about mandatory sick leave

Contributed Blogs
Wednesday, October 28, 2015
102815-contributedthumbBY DIANE BUISMAN

Many employers have questions about what mandatory sick leave means for their company. Take a look at the top 7 questions Oregon employers are asking.


Back in Black

Guest Blog
Friday, November 20, 2015

It’s been a volatile year in equities and heading into the holiday season, it doesn’t look like these market extremes will dissipate.


Company Present Accepted

November/December 2015
Wednesday, October 28, 2015

’Tis the season of giving — and that goes far beyond trees drowning in Lego sets and ironic knitwear. Santa Claus knows corporations are people too, in need of gifts to warm the hearts (and stomachs) of even the most Grinch-like CFOs.


The Shift to Community Health Care

November/December 2015
Wednesday, October 28, 2015

A conversation with Patrick Curran, CEO of CareOregon.

Oregon Business magazinetitle-sponsored-links-02