Above: Employees at Pacific Benefit Consultants are encouraged to offer feedback and make suggestions. “We make them a part of every process,” says president Brian Lamb. Clockwise from left: Jeff Clontz, Jeanette Burroughs, Andy Miller, Tomi Purcell, Tracy Bedortha, Diane Dragt, Jan Larsen and Daphne Brown.
Below: Hilary Starnes entertains a little one at Pacific Benefit Consultants. “Family is very important to us,” says vice president Shelli Anderson.
Employee Janine Amador practices her putting in the hallway.
// Photos by Eric Naslund
Pacific Benefit Consultants
Rank: 17th best medium company
Years on the list: 12
When one of the younger employees on a committee overseeing the revamp of Pacific Benefit Consultants’ website said that all the photos on the existing site looked “stodgy,” no one got upset. Instead, the insurance agency’s higher-ups took her comments into consideration — and will be updating all the photos.
“It’s needed some major upgrading,” says vice president Pat Cross, referring to the new site. “We did take that input.”
The light-hearted suggestion is just one example of how open communication helps make Pacific Benefit Consultants a great place to work, according to president Brian Lamb.
“We highly value our employees,” he says. “We make them a part of every process and always think about what we can do to get their feedback and leadership.”
The 38 employees at the agency also find themselves working flexible schedules that allow for a better work-life balance. And if someone’s out sick or otherwise off work, the rest of the team makes sure nothing gets left undone.
Thanks to the creation of an employee-operations team, staff members also oversee planning and budgeting for company events like the annual holiday party or regular all-staff breakfasts.
“That is a buy-in to the direction and leadership of the company,” Lamb says. “They are making decisions and not waiting to see what we do next.”