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|Articles - May 2012|
|Monday, April 23, 2012|
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Both the North Williams and Schoolhouse cafés got under way after the developers asked Johnson to locate in their buildings.
And those unintimidating baristas? Johnson hires employees, many of whom receive health insurance, for the long-term; his very first employee now manages the North Williams café. Nurturing a stable work force has helped Ristretto expand even amid a recession and a doubling of coffee prices in recent years, he says. As margins tighten, employees are expected to grow their jobs, implement “operational efficiencies and bring ideas to the table.” Ristretto’s participatory culture extends to the frequent parties Johnson and Rommelmann host for staff; management and employees also take annual trips to the Sandy River. “We hang out together,” Johnson says.
A family-owned business, Ristretto has grown without investors, says Johnson with some pride, a fact he attributes in part to the relatively low cost of starting up a shop in Portland. “It’s been a bit of a crapshoot,” he acknowledges, singling out the decision to open a store on then-undeveloped North Williams as particularly risky. “But look at it now,” says Johnson, referring to the street’s thriving mix of shops, restaurants and housing developments.
In a town crazy for coffee, Ristretto offers the requisite cuppings — coffee tastings — and Johnson takes the sourcing of his coffee beans seriously, making regular visits to Central and South American growers “to relay standards for cup quality.” But unlike a new wave of elite Portland micro-roasters, accessibility, not exclusivity, is Ristretto’s game. Until recently, Beaumont customers could watch Johnson in the café’s glass walled roasting chamber, and Johnson says future growth will continue to be guided by community-oriented partnerships with other local businesses. “I like to keep things where I can see them,” he says, adding he has no plans to expand outside of Portland.
Not that he’s entirely closing off the possibility of following in the footsteps of local forbearer Stumptown Coffee, which opened stores in Manhattan a few years ago. “My wife is from New York,” says Johnson. “You never know.”
Wednesday, August 13, 2014
BY TOM COX | OB BLOGGER
When I say, “Your Employee is Always Right,” I do not mean “right about the facts,” but rather “right about how they feel” and “right about how they want to be led.”
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September's Launch article features Orchid Health, BuddyUp and Inter-Europe Consulting.
Friday, September 26, 2014
BY JASON NORRIS | GUEST BLOGGER
This post focuses on the recent release of the new Apple iPhone as well as Alibaba's IPO, the largest U.S. IPO in history.
Friday, September 12, 2014
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I often talk about what leaders can do. What about followers? If you’re a team member and you’d like to add positivity to your team, what might you do?
Thursday, September 25, 2014
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Two businesswomen, two iconic food brands and one food-obsessed city. We thought this sounded like a recipe for good conversation. So in late August, Oregon Business sat down with Wendy Collie, CEO of New Seasons Market, and Kim Malek, owner of Salt & Straw, to discuss their rapidly expanding businesses and Oregon’s trendsetting food scene.
Monday, September 29, 2014
BY LINDA BAKER | OB EDITOR
Wehby disappears, Kitzhaber fails to disclose and Seattle gets bike share before Portland.
Thursday, August 28, 2014
OB Research Editor Kim Moore shares some pointers about the 100 Best Companies to Work For survey.
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