In the 20 years since Max Ozawa founded Ozawa R&D, a business that assembles precision metering pumps used in agriculture and food processing, the company has reduced its workforce and experienced a decline in manufacturing capacity. It survives by selling a premium product: relatively lightweight and long-lasting pumps that deliver precise amounts of fertilizer and other chemicals into water systems.
Patrick Becker Sr. is 70 years old now and slowed significantly by a stroke he suffered five years ago. But all one has to do is mention “The Letter” and his eyes light up and a wave of energy pulses across his elfin face. He is back in the fourth quarter of 1999.