Sponsored by George Fox University
Home Back Issues November 2011 Boutique social media firms carve a market niche

Boutique social media firms carve a market niche

| Print |  Email
Articles - November 2011
Wednesday, October 19, 2011
Article Index
Boutique social media firms carve a market niche
Page 2
 

 

1111_BoutiqueSocialMedia_02
Jeff Selin of DoJo Agency uses a wall-sized whiteboard to brainstorm his company's social media strategies.
// Photo by Alexandra Shyshkina

“It’s still very wild, wild West,” says Todd Pitt, owner of Zero Strategist, a digital marketing firm that helps small businesses establish or refine their online identity. The uncertainty makes for a volatile market. Not only is the technology evolving rapidly, but the boutiques trying to harness and package it to clients come from a buffet of different backgrounds, from advertising and marketing, to public relations, search engine optimization and so on. Their approaches to social engagement and campaigns can differ significantly. Choose the wrong path and business suffers.

In addition, Portland itself makes the market more complicated, observers in the industry say. With an educated workforce and struggling economy, the market is saturated with tech-savvy folks jumping into social media marketing, regardless of whether they have the ability to synthesize what a business wants and needs or deliver a product that will help them manage their brand amid swirling online conversations and a shifting landscape. What you end up with, Pitt says, are “social media snake oil salesmen,” unprepared to juggle the many needs of small businesses.

Ryan Lewis, president of Bonfire Social Media, takes a glass-half-full view of the sometimes drastic differences in the approaches of the city’s digital marketing firms. “There’s no one way to do social media,” Lewis says, “just wrong applications for different strategies.”

Some companies can post Facebook updates all day without rankling fans. But with other companies, any more than two updates a day begins to feel like spam.

The shifting landscape of the social media world isn’t necessarily a bad thing for Portland’s specialty boutiques. Smaller firms believe they are more nimble and better able to keep up with changes than larger agencies that might have a long-standing predilection toward old-school techniques.

Alisa Zwanger, head of marketing strategy for Mambo Media boutique, says that while the region’s bigger advertising houses can do amazing social media work for their clients, it’s the smaller, specialized boutiques that can understand and adapt to changes as they happen. “I think the bigger your ship, the much harder it is to steer,” Zwanger says.

That dexterity, coupled with a real depth of experience, has already started to separate the gurus from the greenhorns among the city’s social media boutiques. As the market matures and client loyalty builds, that experience and ability will be how the West was won.



 

More Articles

Blips and trends in the housing market

News
Thursday, June 26, 2014
062614 thumb realestateBY ERIC FRUTS | OB BLOGGER

Last year, the housing market in Oregon—and the U.S. as a whole—was blasting off. The Case-Shiller index of home prices ended the year 13% higher than at the beginning of the year. But, was last year a blip, or a trend?


Read more...

Who said we should sell in May?

Contributed Blogs
Friday, July 18, 2014
BullMarketBY JASON NORRIS | OB GUEST CONTRIBUTOR

Back in May, we shared a common Wall Street quote about investing, “Sell in May and go away.” Fast forward to July and the most common question we have been getting from clients is, “When is the market pullback going to occur?”


Read more...

Oregon Business wins awards

News
Monday, June 30, 2014

ASBPEOregon Business magazine won two silver awards for excellence in writing in the National American Society of Business Publication Editors Western region competition.


Read more...

Risks & rewards of owning triple net investments

Contributed Blogs
Thursday, July 24, 2014
NNNinvestmentBY CLIFF HOCKLEY | OB GUEST CONTRIBUTOR

With the increasing retirements of Baby Boomers, a massive real estate shift has created a significant increase in demand for NNN properties. The result? Increased demand has triggered higher prices and lower yields.


Read more...

Interview: Dr. Mark Goulston

Contributed Blogs
Thursday, July 10, 2014
JustListenBY TOM COX | OB BLOGGER

Tom Cox interviews Dr. Mark Goulston, author of Just Listen, Discover the Secret to Getting Through to Absolutely Anyone.


Read more...

Attack of the Robin Sages

Contributed Blogs
Monday, July 07, 2014
070714 thumb linkedinfakesBY TOM COX | OB BLOGGER

Named after the 2010 experiment by Thomas Ryan, "Robin Sages" are fake social media profiles designed to encourage linking and divulging valuable information.


Read more...

The Scott Kveton affair

News
Wednesday, July 09, 2014
ScottKvetonBY LINDA BAKER | OB EDITOR

Scott Kveton, the CEO of Urban Airship is taking a leave of absence from the company. As the story continues to unfold, here’s our perspective on a few of the key players.


Read more...
Oregon Business magazinetitle-sponsored-links-02
SPONSORED LINKS