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|Thursday, August 20, 2009|
James Louie, the dapper, soft-spoken, wisecracking president of Huber’s, is fond of pointing out that two of the most commonly repeated proverbs instructing people on how to succeed in business contradict one another.
The first saying, “Nothing ventured, nothing gained,” is a beloved favorite for speculators and entrepreneurs. Louie prefers the second parable: “Don’t kill the goose that laid the golden egg.”
Louie’s golden goose is his family’s venerable restaurant and bar. Ask him what has changed here over the past 100 years, and he ponders the question as a melancholic clarinet melody mixes with the murmur of the late-afternoon bar crowd. Eventually he points out a booth built out to fit larger parties, a portion of a wall taken down to highlight some gorgeous woodwork and the missing counter where his great uncle used to carve turkey in the 1920s, moved back into an expanded kitchen hidden from view. That’s about it. Ask him what he’d like to see change over the next 100 years and his answer comes more quickly: nothing.
Huber’s survived Prohibition by serving speakeasy Manhattans in coffee cups to a nucleus of regulars that included Portland’s chief of police. The place has outlasted the Great Depression, two World Wars and several bouts with double-digit unemployment. Amid all of the booms and busts, very little has changed at Huber’s. And the 63-year-old Louie intends to keep it that way. There is no arugula on his menu. The man does not tweet.
“Sometimes the best game plan is to stick with what you know,” he says.
This is not to say that Louie is lazy. He has been working long hours and late nights for decades, always immaculately dressed. For a long stretch he used to wear a suit for the first half of the day and then change into a tuxedo for his shift concocting Spanish Coffees, for which he would light the match with one hand and ignite the perfect rope of fire with the flair of an illusionist.
James and his brother, David, 57, who serves as vice president, manage a staff of 50 people between the restaurant and the catering business. Their family’s connection to Huber’s dates back to great-uncle Jim Louie, who snuck into Portland in 1881 as a stowaway aboard a windjammer from Canton, found work at the tavern and gradually gained enough respect and capital to become part owner. The Louie family gained full ownership of the business in 1952.
Rather than remake the business to emphasize their Chinese-American heritage, the Louies have embraced the traditions that came with the place, and built on them. They’re happy to show off the 100-year-old ship’s clock above the bar, the pewter wine bucket at the end of the bar, the stylish spittoon now serving as a tip jar, the stained-glass ceilings overhead. The Manhattan in a coffee cup evolved into a Spanish coffee after James saw a bar in Milwaukie doing a thriving business lighting drinks on fire.
Great-uncle Louie’s traditional duty of nourishing regulars with turkey sandwiches morphed into a vow to serve Thanksgiving turkey dinners 365 days a year. Years of greeting customers by name while seating them led to an email newsletter list of 2,000 names, although James still prefers to greet customers the old-fashioned way, formally and in person. He estimates he can name at least 1,000 customers on sight.
Other Oregon restaurateurs such as Bill McCormick of McCormick & Schmick’s and Guss Dussin of the Old Spaghetti Factory have built multimillion-dollar empires from Manhattan to LA. Many others have attempted similar expansions and lost everything. The Louies resisted the urge to move into Happy Valley (nothing ventured, nothing lost), and they owe no money beyond their monthly lease payments. Revenues are holding steady at about $2 million per year. The last time they borrowed money to expand the restaurant, they were able to pay back a $500,000 loan within five years.
The next trick will be figuring how to keep the business in the family. James Louie’s sons have expressed no interest in taking over. But his 2½-year old granddaughter, Brianna, is “fascinated with everything,” he says. She’s also reaching that age where parables about golden eggs start to make sense.
Wednesday, October 22, 2014
BY KIM MOORE
A conversation with Majd El-Azma, president and CEO of LifeWise Health Plan of Oregon, followed by the Healthcare Powerlist.
Wednesday, October 22, 2014
We didn’t intend this issue to have an election season theme. But politics has a way of seeping into the cracks and fissures.
Monday, November 10, 2014
BY KIM MOORE | OB RESEARCH EDITOR
A market for low-carbon transportation fuels has a chance to flourish in Oregon if regulators adopt the second phase of the state’s Clean Fuels Program.
Thursday, November 13, 2014
BY RYAN CARSON | OP-ED CONTRIBUTOR
How do we skill up our future technology workforce in a smart way to take advantage of these high-paying jobs? The answer shouldn’t focus only on helping people get a bachelor’s degree.
Thursday, December 11, 2014
BY JESSICA RIDGWAY
Lawger upends the typical hourly based fee model by letting clients determine the cost.
Thursday, December 11, 2014
There’s a fascinating article in the December issue of the Harvard Business Review about a profound power shift taking place in business and society. It’s a long read, but the gist revolves around the tension between “old power” and “new power” as a driver of transformation. Here’s an excerpt:
The authors, Henry Timms and Jeremy Heimans, don’t necessarily favor one form of power over another but merely outline how power is transitioning, and how companies can take advantage of these changes to strengthen their positions in the marketplace.
Our Powerbook issue might be viewed as a case study in the new-power transition. This annual book of lists provides information on leading businesses, nonprofits and universities in the state. Most of the featured companies are entrenched power players now pursuing more flexible and less hierarchical approaches to doing business. Law firms, for example, are adopting new technologies and fee structures to make legal services more accessible and affordable.
This month we also take a look at a controversial new U.S. Securities and Exchange Commission rule requiring public companies to disclose the median pay of workers, as well as the ratio between CEO and median-worker pay.
Part of the 2010 Dodd-Frank financial reform law, the rule will compel public companies to be more open about employee compensation, with the assumption that greater transparency will improve corporate performance and, perhaps, help address one of the major challenges of our time: income inequality.
New power is not only about strategy and tactics, the Harvard Business Review authors say. “The ultimate questions are ethical. The big question is whether new power can genuinely serve the common good and confront society’s most intractable problems.”
That sounds like a call to arms. Or a New Year’s resolution. Old power or new, the goals are the same: to be a force for positive change in the world. Happy 2015!
Friday, November 14, 2014
BY JESSICA RIDGWAY
Oregon entrepreneurs reveal their favorite caffeine hangouts.
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|Fed stresses 'patience' regarding interest rate|
|Obama to announce end of Cuba isolation|
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|Russia's attempt to slow ruble freefall fails|
Is your business ready to join us in the call for action? This opening panel includes Oregon businesses who will discuss why they signed the Oregon Climate Declaration, the investments they are making to reduce carbon emissions, and how their actions are affecting their companies.
Get ready for two days of special events produced with the EPA, Portland Timbers and ISOS before and after the GoGreen Conference on October 16.
How sports tourism is driving economic growth and making cities across Oregon a better place to live.
Port of Morrow's business-ready attitude has a surprising global impact.
Through its support of the arts, the Cultural Trust is strengthening the business community.
Heed the morals of these seminal holiday stories in your everyday life.
Amy will practice in the firm's Business, Real Estate, and Tax practice groups.
While the Bend City Council ultimately upheld the approval which enables OSU-Cascades to move forward with the 10 acre site, it did also thoughtfully consider the nature of its code requirements, resident concerns and OSU-Cascade’s efforts and suggestions and crafted conditions of approval to address potential impacts of the site in the area.