|| Print ||
|Wednesday, March 01, 2006|
The Weston way
It’s all in the family at Weston Dealerships, where employees say they are rountinely helped through life by the Westons, including CEO Jay.
By Oakley Brooks
The customers? Well, there are 38,000 of them out there and last year they bought $75 million worth of cars and service. The Westons don’t advertise their Pontiac-Buick-GMC lines anymore — word-of-mouth does the trick. The staff? They’re a collection of ebullient folks who take home a turkey at Thanksgiving, a fat bonus at Christmas and can often recount a time when a Weston — current CEO Jay, brother Jan or semi-retired dad Jim — bailed them out of life’s little jams. Current employees average 16 years at the company.
Chuck the management fads and the MBAs. Running a company like a family still works, and works well.
Schofield, 42, benefited from the Westons’ largesse. A decade and a half ago when he and his wife adopted a child on short notice, Jim called him into his office and handed him a check for several thousand dollars. Kids are expensive, Jim said. Later, looking to move from technician to management with a new bachelor’s degree under his belt, he figured he might have to change companies because Weston’s higher positions were sown up. But Jay appeared at his graduation and offered him a slot opening up because of a retirement.
“I can’t see working anywhere else,” Schofield says.
The Westons’ style springs from a strong and visible Christian faith.
“We operate from a moral compass,” says Jan, the CFO. “We believe in right and wrong and God is the source of that.”
The dealership closes on Sunday and church vans are often fixed for free by the service department.
The family also strives to differentiate its work environment from the stereotypical dealership. Smoking is discouraged, the shop is immaculate (they spent $100,000 on new lighting last year) and young technicians are sent to expenses-paid training courses in Seattle and Irvine, Calif., early in their careers.
In an industry where mechanics tend to move every three to five years, that’s a risky proposition. But the Westons figure it’s a strong signal to techs that they want the new hires to stay in the family.
Jay and Jan, both in their mid-40s, play humble leaders and tend to keep the inner workings of the company tight to their chest: no open-book, all-company meetings here. They say they do it — as any upstanding father figures would — to keep employees from worrying. “There’s no sense putting an undue burden on someone if there’s nothing they can do about it,” Jan says. Late last year, after General Motors announced massive layoffs and chatter about GM’s uncertain future spread around the dealership floor, Jay called together the employees. He told them Weston would be around for another 30 or 40 years.
Longtime workers recalled a similar situation in the late 1980s when Weston’s lease was pulled out from under Jim on short notice and the dealership had to move. Technician Brad Huwe remembers when Jim, who had temporarily relocated the service department to a dark warehouse, huddled the mechanics and told them he’d take care of them if they stuck around. Standing in the new 57-bay shop today, Huwe says unequivocally: “He has.”
Tuesday, January 27, 2015
BY KIM MOORE
Robin Anderson, dean of the Pamplin School of Business, University of Portland: "You need people who are comfortable leading in ambiguity."
Sunday, December 07, 2014
BY LINDA BAKER
On Friday, Uber switched on an app — and with one push of the button torpedoed Portland’s famed public process.
Saturday, December 13, 2014
The president of LaPorte & Associates lets us in on his day-to-day life.
Thursday, January 22, 2015
BY JACOB PALMER | OB DIGITAL NEWS EDITOR
They say maintaining a healthy marriage takes work. So does running a business with your spouse.
Wednesday, January 14, 2015
BY NISHANT BHAJARIA | OP-ED CONTRIBUTOR
Startups in the growth phase are associated with a fresh infusion of capital — human and financial — a curiosity factor and products to disrupt the market and drive demand. Portland’s economy gives off the same aroma.
Friday, January 30, 2015
BY LINDA BAKER | OB EDITOR
How did an errant email to the Zidell family end up fronting a story in the Oregonian this morning?
Monday, January 26, 2015
BY KIM MOORE
After more than a decade of wrangling, construction on a convention center hotel in Portland is slated to start this summer. But debate over project financing continues.
Real Time - Oregon Business
Tweets by @OregonBusiness
|Will Medford Ever Be Cool?|
|The Carbon Calculus|
|The Human Factor|
|Raising the Stakes|
|Which Way to Chinatown?|
|GDP grows 2.6 percent in 4Q|
|Email scammers target younger demographic|
|McDonalds' head man steps down|
|Washington company recalls tainted beef|
|Commercial jet demand bolsters Boeing |
|Apple augments record quarter by shorting memory|
|Microsoft, Caterpillar woes lead Dow decrease|
Is your business ready to join us in the call for action? This opening panel includes Oregon businesses who will discuss why they signed the Oregon Climate Declaration, the investments they are making to reduce carbon emissions, and how their actions are affecting their companies.
Get ready for two days of special events produced with the EPA, Portland Timbers and ISOS before and after the GoGreen Conference on October 16.
hubbub health uses behavior change science to rethink wellness programs.
In Ashland, a public-private partnership results in online resources to help diversify the local economy.
How sports tourism is driving economic growth and making cities across Oregon a better place to live.
Sussman Shank LLP is pleased to announce that Matt Mertens has joined the firm. Matt will practice in the firm's Business, Litigation, and Business & Restructuring practice groups.
If you have given a former employee access to your company’s electronic information by virtue of assigning a desktop or laptop computer and you suspect he or she of having taken electronically stored data, there are several steps to follow to preserve electronic forensic evidence from spoliation.
The official launch will be Jan. 14.