Sponsored by Oregon Business

The best is sometimes not the brightest

| Print |  Email
Saturday, March 01, 2008

SmartBook.jpg

Academic accolades are an attractive quality in any employee, but there’s another, equally important kind of intelligence you won’t find mentioned on most resumes.

“Smart is a good start, but IQ by itself doesn’t have the impact it can have if you’re personally intelligent,” says Kenton R. Hill, a work performance coach and founder of Portland-based KRH Consulting. His new book, Smart Isn’t Enough, explores that concept of personal intelligence — defined as the capacity to recognize, understand, value and apply emotions effectively — and provides advice on how to develop it.

For employers, though, the key is to hire people who already display the traits of personal intelligence: self-awareness, self-regulation, self-motivation, social awareness, relationship building and interpersonal influence.

“The best measure I know is to have structured interviews with questions designed to elicit that information,” Hill says.

An effective tool for assessing personal intelligence during the hiring process is the behavioral interview, he says. A professional familiar with the concept can be brought in to do the job, but if you’re handling the task in-house, focus on questions like, “Tell me about a conflict and how you handled it.”

“As you develop your interview technique,” Hill says, “practice the questions on people [within your organization] who you’d like to get more of.”

Try to identify trends in their responses, and look for similar answers from job candidates. No two answers will likely be the same, but similarities should emerge.

When someone is lacking in personal intelligence, they might show it in a variety of ways. Directing inappropriate aggression or humor at colleagues or failing to find motivation in a job can both be signs. A person who finds they are passed over for a promotion for which, on paper, they are well qualified might also lack competency. But while it’s not an innate quality for many people, personal intelligence can be developed over time.

“It is possible to learn,” Hill says. “It isn’t easy to learn, but it is possible.”

JAMIE HARTFORD

Have an opinion? E-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

More Articles

Epitaph for a Boondoggle

April 2015
Friday, March 27, 2015
BY JOE CORTRIGHT

The CRC is a cautionary tale about how we plan for, finance and invest in transportation infrastructure.


Read more...

Downtime with the president of NAI Norris, Beggs & Simpson

March 2015
Monday, February 23, 2015
BY JESSICA RIDGWAY | OB CONTRIBUTOR

Live, Work, Play: Catching up with Chris Johnson.


Read more...

Photos from the 100 Best Companies to Work For in Oregon awards celebration

The Latest
Friday, February 27, 2015
IMG 9975cneditPHOTOS BY JASON E. KAPLAN

Images from the 2015 celebration of Oregon's great workplaces.


Read more...

Car Talk

April 2015
Thursday, March 26, 2015
BY LINDA BAKER

Everyone knows cell phones and driving are a lethal combination. The risk is especially high for teenage drivers, whose delusions of immortality pose such a threat to us all. Enforcement alas, remains feeble; more promising are pedagogical approaches aimed at getting people to focus on the road, not their devices.


Read more...

How Oregon will survive the loss of Hanjin

March 2015
Friday, February 20, 2015
BY JOE CORTRIGHT | OB CONTRIBUTOR

"Shipping containers to Portland is like waiting for a bus that travels once a day."


Read more...

Green Rush: Cashing in on legal marijuana

March 2015
Friday, February 20, 2015
BY COURTNEY SHERWOOD | OB CONTRIBUTOR

Marijuana is big business in Oregon, and it’s about to get bigger.


Read more...

Banking Perspective

April 2015
Thursday, March 26, 2015
BY KIM MOORE

A conversation with Craig Wanichek, president and CEO of Summit Bank.


Read more...
Oregon Business magazinetitle-sponsored-links-02
SPONSORED LINKS