The best is sometimes not the brightest

| Print |  Email
Saturday, March 01, 2008

SmartBook.jpg

Academic accolades are an attractive quality in any employee, but there’s another, equally important kind of intelligence you won’t find mentioned on most resumes.

“Smart is a good start, but IQ by itself doesn’t have the impact it can have if you’re personally intelligent,” says Kenton R. Hill, a work performance coach and founder of Portland-based KRH Consulting. His new book, Smart Isn’t Enough, explores that concept of personal intelligence — defined as the capacity to recognize, understand, value and apply emotions effectively — and provides advice on how to develop it.

For employers, though, the key is to hire people who already display the traits of personal intelligence: self-awareness, self-regulation, self-motivation, social awareness, relationship building and interpersonal influence.

“The best measure I know is to have structured interviews with questions designed to elicit that information,” Hill says.

An effective tool for assessing personal intelligence during the hiring process is the behavioral interview, he says. A professional familiar with the concept can be brought in to do the job, but if you’re handling the task in-house, focus on questions like, “Tell me about a conflict and how you handled it.”

“As you develop your interview technique,” Hill says, “practice the questions on people [within your organization] who you’d like to get more of.”

Try to identify trends in their responses, and look for similar answers from job candidates. No two answers will likely be the same, but similarities should emerge.

When someone is lacking in personal intelligence, they might show it in a variety of ways. Directing inappropriate aggression or humor at colleagues or failing to find motivation in a job can both be signs. A person who finds they are passed over for a promotion for which, on paper, they are well qualified might also lack competency. But while it’s not an innate quality for many people, personal intelligence can be developed over time.

“It is possible to learn,” Hill says. “It isn’t easy to learn, but it is possible.”

JAMIE HARTFORD

Have an opinion? E-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

More Articles

The Good Hacker

May 2015
Friday, April 24, 2015
BY CHRIS HIGGINS

As digital security breaches skyrocket, a cybersleuth everyman takes center stage.


Read more...

Cherry Raincoat

June 2015
Tuesday, May 26, 2015
BY LINDA BAKER

Spring rains are the bane of an Oregon cherry farmer’s existence. Even a few sprinkles can crack the fruit so badly it’s not worth picking. Science to the rescue: Researchers at Oregon State University have developed a spray-on film that cuts rain-related cracking in half, potentially saving a season’s crop. The coating, patented as SureSeal, is made from natural chemicals similar to those found in the skins of cherries: cellulose, palm oil-based wax and calcium.


Read more...

Downtime with the director of Barley's Angels

May 2015
Monday, April 27, 2015
BY JACOB PALMER

Live, Work, Play with Christine Jump.


Read more...

Fighting Fire With Fire

May 2015
Friday, April 24, 2015
BY BEN DEJARNETTE | INVESTIGATEWEST

Timber companies and environmental groups take a stab at collaboration to boost logging and restoration in Oregon fires.


Read more...

Energy Stream

May 2015
Monday, April 27, 2015
BY LINDA BAKER

Oregon already ranks as the nation’s second largest generator of hydroelectric power. (Washington is No. 1). Now an elegant new installation in Portland is putting an unconventional, sharing economy twist on this age-old water-energy pairing. The new system, launched this winter, uses the flow of water inside city water pipes to spin four turbines that produce electricity for Portland General Electric customers. 


Read more...

Knight Cancer Challenge No Biotech Dream

May 2015
Monday, April 27, 2015
BY JOE CORTRIGHT

The Knight challenge is an important instance of philanthropy. But we should not assume it will magically transform OHSU into a business- and job-spinning engine for the local economy.


Read more...

6 highlights from the Craft Brewers Conference

The Latest
Friday, April 17, 2015
thumbcbcPHOTOS BY  JASON E. KAPLAN

The 32nd annual CBC attracted a record number of attendees (11,000)  to the Oregon Convention Center.


Read more...
Oregon Business magazinetitle-sponsored-links-02
SPONSORED LINKS